Course description
Managing a virtual team is considered to be one of the toughest tasks in today’s organisations and many of these teams are seen to fail. In addition to the usual challenges of managing a diverse group of individuals, the manager of a virtual team is faced with further challenges including different time zones, shifting team membership, managing at a distance, lack of time and the use of communication technology. Virtual team managers require support to acquire the specific knowledge and skills they need to enhance their traditional leadership competencies.
Modern technology has made these remote working scenarios much more prevalent. However, this has thrown up new problems for leaders who need to be able to adapt to new ways of working and manage a team that they rarely see in person.In response to the growing complexity of virtual teams within organisations, LPC training has developed Managing Virtual Team training course.
Leading and Managing Virtual Team, Best Practices training course aims to assist managers and HR professionals to develop the intercultural competence and communication skills required when Managing Virtual Teams. Upon completion of LPC training Virtual Teams course, you will understand the key issues and motivators that drive your virtual team and gain the skills and tools to a successful build, manage and work in a complex environmentLeading and Managing Virtual Team Training
Upcoming start dates
Upcoming start dates
Suitability - Who should attend?
Leading and Managing Virtual Team, Best Practices training course is ideal for for
- Global project managers, anyone leading a virtual team or responsible for remote workers.
Thecourse also will be of benefit to you if you:
Manage an established dispersed team
Are responsible for building a new virtual team
Regularly manage virtual project teams
Outcome / Qualification etc.
Leading and Managing Virtual Team, Best Practices training course will provide you with:
Increased awareness of your own management style and areas for greater emphasis when managing a virtual team
A greater understanding of the practical and behavioural challenges of managing virtual teams
The opportunity to explore your own context and share best practice with other delegates
Build and maintain virtual teams to create success
Design an action plan to optimise team effectiveness
Maintain team performance through key collaborative relationships
Facilitate teams using effective communication technologies
Manage the risks and benefits of distance and cultural diversity
Enhanced communication skills to positively interact with virtual team members
Practical strategies for using a variety of technologies more effectively
Training Course Content
Day 1
Introduction and Overview
- Identifying the differences between co-located and virtual working
- Dealing with the realities of effective global teamwork
- Assessing the impact of management in a virtual environment
Overcoming the challenges of working in virtual teams
- Planning to meet the individual and team challenges of operating virtually
- Meeting the motivational challenges of individuals and teams
- Managing the impact of separation factors including distance, time zones and cultures
- Proactively adopting a model that focuses on relationships, communication and tasks
Day 2
Creating a Model for Effective Management in the Virtual World
Analysing the impact of distance on collaborative working
- Comparing working together with working apart and plugging the gaps
- Factoring in the effect of trust amongst team members
Establishing the foundation for effective collaboration
- Providing what team members need to be successful
- Focusing on the needs of a virtual team
Day 3
Building and Maintaining a Virtual Team
- Proactively developing a team with a common goal
- Identifying key staff competencies and qualities
- Balancing an individual's technical and virtual contributions
- Mapping the key relationships to enhance team success
- Analysing the perspectives and priorities of stakeholders
- Assessing the impact of current communications with stakeholders
- Managing dynamics
- Orienting new virtual team members through onboarding
- Managing the virtual learning dip
- Running effective virtual team start-up sessions
- Start-ups sessions: face-to-face or virtual?
Day 4
Technology, Communication and the Virtual Workplace
- Enhancing the benefits of virtual collaboration
- Developing proactive communication approaches
- Measuring the impact of technology tools in filtering the richness of human communications
- Generating structured processes for selecting the right medium for key team activities
- Auditing the communication landscape
- Focusing on training in the use of common available tools
- Leveraging key virtual technologies
- Intranets/Extranets
- IM
- Blogs
- Wikis
- Social Networking
- Conferencing and collaboration tools
- Tips for using e-mail efficiently
- Evaluating virtual tools to maximise communication
Day 5
Managing Diversity and Distance
- Working with cultural diversity
- Culture from different perspectives: organisational, national, regional and international
- Exploring levels and categories of culture
- Impact of culture on communications, negotiations and relationships
- Responding positively to the range and depth of cultures
- Incorporating cultural differences to benefit the team
When things go wrong at a distance
- Proactive approaches to conflict pressure points
- Developing an empathetic approach to energy levels of team members
- Creating an Action Plan to Lead Virtual Work
- Taking a proactive approach to daily leadership
- Refocusing leadership actions using a three-level model
- Practical tips for successfully managing virtual work
- Shifting to a new set of management priorities
- Adopting a proactive vs. reactive management approach to virtual operations
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London Premier Centre
London Premier Centre is a UK leading training provider based in London and specialises in international short courses. Our inspiring, comprehensive portfolio of more than 400 professional development courses and seminars covers a wide range of professions from Administration, Leadership,...