Course description
General Practice Manager Development Programme - CMI Level 5
This GP practice manager course is designed to support existing and potential managers and equip them with the skills they need to manage a GP practice. This engaging GP practice management course focuses on the leadership and management skills required to be successful in a mid-senior management position and will include current insights into evidence-based management, coaching and mentoring, conflict management and change. The course is led by a highly-experienced NHS leader, and will be supported by current NHS insights, contextualised case studies, and first-hand experience of the challenges of being a leader in primary care.
Participants will develop their knowledge and understanding of practice management and reflect and grow in an enhanced learning environment, and become part of a strong and supportive national network of primary care leaders.
Upcoming start dates
Suitability - Who should attend?
This course is for existing managers and potential managers in a primary care environment.
This course is for you if you want to:
- Understand the key aspects of practice management and improve your overall performance as a leader and manager
- Apply a range of coaching techniques to better understand the needs and strengths of colleagues, and get the best from your team
- Create a professional environment where colleagues can flourish, and where patients will receive the best possible care
- Gain insight into current issues in primary care, and how these relate to the practice manager role
- Develop a strong, professional, national network of peers who you will be able to draw upon in the future
Outcome / Qualification etc.
Learning Outcomes
- Demonstrate confidence in managing, coaching and developing multidisciplinary teams and individual colleagues
- Demonstrate leadership skill, presence, and self-awareness in a senior position within Primary Care
- Understand own working preferences, strengths and weaknesses, and how to most effectively utilise strengths
- Consider own underpinning motivations, values and belief around self and others, and how these personal factors influence own leadership approach.
- Demonstrate with certainty and clarity, the connection between accountability, visible leadership behaviour, and a high performing, Just culture within primary care
- Analyse the role of Emotional Intelligence in leading, motivating and engaging with a diverse range of colleagues
- Examine approaches to sensitively handle challenging conversations, conflict, and differing perspectives. Be able to mediate between and resolve complex inter-personal dynamics
- Become an Evidence Based Practitioner, and engage with research and evidence in decision making, and management within primary care
- Coach and Mentor colleagues to enhance performance and build trust and confidence in the Practice Team
- Examine key, topical, drivers for change in Primary Care, and consider how these relate to own Practice
- Examine how iterative, Agile, principles can help define solutions, and create a methodology for data driven improvement, to develop a strategic advantage
- Examine the impact of change and utilise a variety of change management tools to support others through change
- Enhance resilience and awareness of the needs of others, the impact of stress for those in high pressure roles, and how to lead with compassion
Training Course Content
Session 1
Leadership and the Role
Key themes include:
- The role of the Practice Manager
- Leadership and Management Development
- Leadership Behaviours and Evidence-Based Management in Primary Care
Session 2
Finance and Leading, Coaching and Supporting the Practice Team
Key themes include:
- Leading a Diverse Multidisciplinary Team
- Self-Awareness and Emotional Intelligence
- Leading Courageous Conversations
- Finance and Budgeting in Practice Management and Primary Care
- Tools for Effective Management
- Influencing Positive Performance and Developing a Blame Free Culture
Session 3
Leading Change
Key themes include:
- Leading Change and Improvement and Analysing Drivers for Change
- Agility in Planning and Delivering Work
- Action Planning and Looking Ahead
Why choose In Professional Development
Delivered training to over 10,000 organisations
92% of delegates rate our courses as 5 star
Created over 2,500 CMI registrations
Expenses
Course Price
Virtual Classroom: £1,600 +VAT
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In Professional Development
In Professional Development are a professional training provider offering a wide range of professional development courses, on an accredited or non-accredited basis. Our course portfolio ranges from 1 to 5-day courses. We work with a range of partners to ensure...