Course description
Conflict Management
Conflict can be disheartening and damaging to morale. However, conflicts occur based on the differences of values or opinions. By attending this training Workshop, you will learn the skills to be able to handle conflict through understanding a balance of feelings and reason with theory and role play re-enacting. The focus will be how to create workable and empowering outcomes while maintaining goodwill.
Upcoming start dates
Suitability - Who should attend?
Target Audience
This training Workshop is suitable for:
- Team Leaders and Line Managers.
- Senior and Mid-level Managers.
- Heads of Departments
- HR Managers
- Arbitrators and Mediators.
- Procurement and Contract Managers
Outcome / Qualification etc.
Learning Outcomes
Upon completion of this training Workshop, you will be able to:
- Support the conflict resolution process.
- Detect and eradicate triggers to workplace conflicts.
- Moderate discussions fairly to enable better outcomes.
- Solve both systemic and endemic workplace issues.
Training Course Content
- Handling Internal/External Conflicts
- Rage, Resistance and Reason
- Arbitration and Mediation Skills
- The 5-stages of Conflict
Why choose London Business Training & Consulting
Management consultation service
Paperless service delivery model
Flexible open course schedule
Expenses
Course Price: £680.00 + VAT
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London Business Training & Consulting
London Business Training & Consulting (LBTC) is the UK’s premier business and management training and consultancy service provider. LBTC offers 600 management training courses in sixteen (16) subject categories of durations ranging from 1 day to 11 weeks. This includes 90-minute interactive live...