very well presented and informative

Very engagng and relevant - Adrian held my attention throughout

I liked the interactive nature of the course

Really worthwhile

course leader was very engaging and knowledgeable

brilliant course

Enjoyable, thanks

It was fab

Everything was very well presented and flowed

Thoroughly enjoyed the course

Really good and engaging - loved it

Really good, learnt a lot

Great trainer enjoyed the session

Perfect

excellent course, very well delivered

I thought it was brilliant

Great trainer - perfect balance of conversational tone and professionalism

Informative and engaging

Amazing - thank you Lee

Lee did a great job

great course, delivered brilliantly

The trainer made us all feel relaxed and made the session enjoyable and fun

great learning experience

One of the best customer service courses I have done

really enjoyed it