Professional Training
4.8 (6 Reviews)

Business Process Management

LCT International, In London (+3 locations)
5 days
4,250 GBP excl. VAT
Next course start
2 December, 2024 (+5 start dates)
Course delivery
Classroom, Virtual Classroom
5 days
4,250 GBP excl. VAT
Next course start
2 December, 2024 (+5 start dates)
Course delivery
Classroom, Virtual Classroom
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Course description

Business Process Management

Upcoming start dates

Choose between 5 start dates

2 December, 2024

  • Classroom
  • London

16 December, 2024

  • Classroom
  • Barcelona

Inquire for more information.

  • Classroom
  • United Kingdom

Inquire for more information.

  • Classroom
  • United Kingdom

Enquire for more information

  • Virtual Classroom
  • Online

Training Course Content

This Business Process Management course will cover:

Principles of Business Process Management

  • Purpose and function of Business Processes
  • Methodologies for process improvement
  • Organisational benefits from having an effective and efficient process
  • Links between business strategy and business processes
  • Use a process-based approach to business process change management

Innovative techniques and process improvement ideas

  • Identifying root causes of process problems
  • Cause and effect analysis
  • Analysing effectiveness and efficiency
  • Analyse and scope a business process problem
  • Developing a process improvement project

Process Management – the People Dimension

  • Engaging with process stakeholders
  • Critical success factors in managing people and business change
  • A roadmap for managing the human aspects of process change
  • Designing an effective communication plan
  • Reduce risk and anticipate, manage and avoid potential conflicts

Tools and techniques to model, analyse, manage, measure and improve processes

  • The importance of process mapping
  • Performa a viable Gap analysis
  • Develop critical measures for evaluating business process performance
  • Benchmarking processes against best practices
  • Measuring the process improvement
  • Create BPM process flow diagrams

Implementing a new Process Plan

  • Securing commitment from the leadership team
  • Overcoming resistance to new ways of working
  • Piloting process improvements
  • innovative techniques to consistently discover process improvement ideas
  • Monitoring and optimising the implementation

Why choose LCT International

We have trained over 25,000 delegates from almost 500 client organisations

Highly qualified and experienced trainers who offer a unique learning experience tailored to you

Endorsed by various organisational and subject specific accrediting bodies


Average rating 4.8

Based on 6 reviews.
Reviews are published according to our review policy.
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Team Lead, GCB Ltd
04 Nov 2021
Really felt welcome.

The location / venue of the program is excellent and the LCT staff have excellent customer service skills. Really felt welcome.

Operations Manager, Priority One IT
20 Oct 2021
Course registration was quick and straightforward.

Course registration was quick and straightford. Daily schedule was well structured. In terms of customer services, everything was catered for.

Business Operator, Saudi Arabian Monetary Agency (SAMA)
29 Jul 2021
For sure, I will recommend LCT for my colleague and friends.

It was a very good experience. LCT staff were very friendly and helpful and the consultants were good. I am very happy for attending this course and if I have a chance I'll come...

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LCT International
London Corporate Training
3 Shortlands, Hammersmith
W6 8DA London

LCT International - High value, high impact training programmes delivered globally to teams and individuals For almost 30 years we have delivered tangible improvements to organisations by enabling their leaders, managers and professionals to reach their full potential through transformational...

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