Professional Training

Protocol and Travel Management - Level 2

LCT International, In London (+2 locations)
Length
5 days
Price
4,250 GBP excl. VAT
Next course start
28 October, 2024 (+4 start dates)
Course delivery
Classroom, Virtual Classroom
Length
5 days
Price
4,250 GBP excl. VAT
Next course start
28 October, 2024 (+4 start dates)
Course delivery
Classroom, Virtual Classroom
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Course description

Protocol and Travel Management - Level 2

Upcoming start dates

Choose between 4 start dates

28 October, 2024

  • Classroom
  • London

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  • Classroom
  • United Kingdom

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  • Classroom
  • United Kingdom

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  • Virtual Classroom
  • Online

Training Course Content

This Protocol and Travel Management - Level 2 course will cover:

Project Management in Protocol and Travel

  • Protocol and travel management in the promotion of the positive corporate image of the organisation and helping to achieve vision and mission
  • Monitoring the effectiveness of the function
  • Managing the range of external suppliers
  • Resources required to manage the function efficiently
  • Role and responsibilities of the function communicated internally

Building and Maintaining Strong Relationships

  • Principles of durable relationships
  • Building strong relations with your internal clients; suppliers, agents and contacts
  • Building relationships with Embassies and Missions
  • Cultural etiquette in business, social, entertaining, dress, giving and receiving presents
  • Promoting cross cultural understanding of history and traditions

Communication Skills Required

  • Qualities required: questioning and active listening
  • Dealing with difficult people
  • Negotiating win-win deals with suppliers, agents and contacts while maintaining relationship and quality of service
  • Communication in a crisis, emergency or disruption
  • Turning complaints into opportunities

Meetings at Home and Abroad

  • Pre-meeting preparation including seating, interpreters, and timings
  • Chairing, participating and preparing agenda
  • Order of dignitaries for entering a room, introductions, talking and making presentations
  • Conflict resolution, decision-making and problem-solving

Risks – Disruption to Travel: Pro-active Management

  • Identification, evaluation and management of threats and risks
  • Creating contingency plans for emergencies
  • Disaster recovery planning, implementing and practice
  • Ensuring continuity throughout disruption
  • Planning for unexpected crises

Why choose LCT International

We have trained over 25,000 delegates from almost 500 client organisations

Highly qualified and experienced trainers who offer a unique learning experience tailored to you

Endorsed by various organisational and subject specific accrediting bodies

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LCT International
London Corporate Training
3 Shortlands, Hammersmith
W6 8DA London

LCT International - High value, high impact training programmes delivered globally to teams and individuals For almost 30 years we have delivered tangible improvements to organisations by enabling their leaders, managers and professionals to reach their full potential through transformational...

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