Course description
The tourism industry is important for the benefits it brings and due to its role as a commercial activity that creates demand and growth for many more industries. Tourism not only contributes towards more economic activities but also generates more employment, revenues and play a
Packaged travel professionals who obtain, and maintain, their CTP designation demonstrate to the industry that they are experienced, knowledgeable and motivated professionals who care about the industry and the colleagues with whom they work. The CTP is considered the hallmark of professional competency and excellence in the packaged travel industry.
With the CTP course , the participants shall have the understanding of the advanced skills in the travel and hospitality industry, a program that was developed by and for packaged travel professionals. It’s customized to meet your specific needs. And it’s ongoing. With the program, professionals stay current with the industry through recertification of their CTP every five years.
Upcoming start dates
Upcoming start dates
Suitability - Who should attend?
- Event management personnel
- Anyone who has a working knowledge of events and tours management
- Hospitality management graduates
- Full-time work experience in the meeting, event, exhibition, hospitality and tourism industry
Outcome / Qualification etc.
After successful completion of this course you would be able to :
- Describe and apply standard professional practices across the
- CTP-International Standards domains on the test and the job
- Use test-taking tips and relaxation techniques during the exam
- Develop a personal study path for taking the CTP test
- Feel far more comfortable ahead of and in preparation for sitting for the CTP exam
Training Course Content
Day 1
Leadership, Management and Administration
- Focuses on being a leader in the industry
- Managing human resources and operations
- Creating the total customer experience through quality service
Day 2
Risk Management | Financial Management
- Manage risk management
- Understanding payroll systems and ways to identify sources of funding
- Manage budget
- Manage monetary transaction
Day 3
Human Resources | Stakeholder management
- Recruit staff and volunteers
- Train staff and volunteers
- Manage stakeholder relationships
Day 4
Essential Collection Skills and Techniques
- Human Communication is our Business
- Build Rapport; Conquer Interference
- Ready, Set, Goal! Steps to Success
Day 5
Marketing and Sales
- Manage marketing plan
- Create and manage marketing materials
- Coursework on developing and marketing innovative products and services
- Maximizing sales and managing public relations efforts
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London Premier Centre
London Premier Centre is a UK leading training provider based in London and specialises in international short courses. Our inspiring, comprehensive portfolio of more than 400 professional development courses and seminars covers a wide range of professions from Administration, Leadership,...