Course description
Coaching is an invaluable tool for managers who want to motivate and support their team to improve performance and manage change. It can also be part of an organisational strategy to support change at individual, team and organisational level. Coaching is increasingly recognised as a flexible and effective way of supporting staff to develop new skills and confidence.
Good coaching skills and performance management lead to self-motivation and an attitude that isoriented towards solutions and continual improvementrather than problems and avoidance. This course helps turn managers into effective coaches.
Coaching skills for managers training course is designed to help line-managers understand coaching, how coaching fits with effective management and to acquire practical coaching techniques to use in their every day work.
Upcoming start dates
Upcoming start dates
Suitability - Who should attend?
Coaching skills for managers training course is designed for
- Anyone who manages, supports or coordinates other people, and who is interested in deepening the effectiveness of their working relationships and improving performance.
- No prior knowledge of coaching is needed - just a commitment to effective management.
Outcome / Qualification etc.
At the end of the Coaching skills for managers training course , you will able to :
- know when to use coaching with staff and peers
- develop strong 1-2-1 interpersonal, listening and communication skills
- grow more productive, confident and self-reliant staff
- empower team members to identify their own goals and improvements
- connect individual staff to the strategic needs of your organisation
- build and maintain more positive, constructive working relationships
- retain high performers by giving them responsibility for and ownership of success
- Establish a coaching relationship
- Ask powerful questions
- Really listen to what is being communicated
- Generate new options
- Set realistic goals
- Utilise a coaching model, tools and techniques
Training Course Content
Day 1
An introduction to Coaching
- What is coaching?
- Why is it so effective?
- What coaching is not
- What’s your coaching style?
- Coaching as a managerial style
- The different uses of coaching i.e. immediate feedback, regular meetings, performance, ongoing development.
Day 2
Coaching Models
- Using the GROW coaching model
- Practice and application of GROW
- Other coaching models
- GROWTH
- OUTCOMES
- FUEL
Day 3
How To Give Constructive Feedback
- When to give feedback and how
- Structuring a feedback conversation
- 2 models for giving effective feedback:
- Situation-Behaviour-Impact
- Pendleton’s feedback process
- Phrases and statements to use.
- Introduction and practical implementation of coaching models for:
- Understanding learning styles
- Building rapport and trust
- Setting SMART objectives
- Giving immediate/on the job coaching – Regular 121’s – Performance meetings
Day 4
Understanding People & Their Motivations
- Understanding the world according to others.
- Understanding beliefs, values and impact on behaviours
- How to understand this and how to apply it to the working environment for performance improvement.
Day 5
Questioning
- Powerful questions
- Understanding question types and knowing when to use them
Active-Listening
- Getting out of your own way!
- Listening at different levels
- Finding amazing things in what your client has said.
Conduct and Ethics
- Coaching approaches
- Ethical practice
- Confidentiality
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London Premier Centre
London Premier Centre is a UK leading training provider based in London and specialises in international short courses. Our inspiring, comprehensive portfolio of more than 400 professional development courses and seminars covers a wide range of professions from Administration, Leadership,...