Operational Excellence

Operations management is concerned with the ways of achieving the most effective and efficient use of an organization’s resources, such as its financial and human resources, its capital resources and its raw materials. Although operations management is often a specialist business function, many of the ideas and techniques of operations management presented on this course are likely to be of value to any manager in any business. This course will provide you with the skills and tools needed to manage your operation efficiently and effectively. Many case studies will be discussed during this practical course that will bring the theory to life.