Appraisals & Managing Performance - CPD Certified (In-House)
Appraisals & Managing Performance (In-House)
This course is designed for those who have little or no knowledge and experience of appraising performance effectively.
The content is also suitable for experienced managers who have not received any formal tuition in the subject or who simply wish to 'brush up' on their skills.
We will present a detailed overview of the Performance Appraisal process instructing each manager in the value of the process.
We will explore the value and importance of preparation and a structure for successful appraisal meetings and follow up.
Everyone will have the opportunity to practise the necessary skills and assess performance at all levels ensuring meaningful objectives are established and monitored.
Upcoming start dates
Suitability - Who should attend?
This programme is designed for anyone who has responsibility for conducting performance appraisal reviews and meetings.
Outcome / Qualification etc.
CPD Points: 12
Learning Outcomes
- Display proficient questioning techniques
- Demonstrate expert listening skills
- Develop efficient counselling techniques
- Explain motivation techniques
- Show how to assess performance effectively and efficiently
Training Course Content
Day One:
- Welcome and introduction
- Review personal objectives
- The value of the appraisal
- Defining benefits of the appraisal
- Preparing for the meeting
- Gathering appropriate information
- Creating the right environment
- The appraisal meeting
- The structure of the interview
- Maintaining focus and direction
- Communication skills
- Questioning techniques
- Listening and summarising
- Participant role-plays
- Exercise evaluation and feedback
Day Two:
- Assessing and measuring good / poor performance ~ appraising for results
- Giving and receiving feedback
- Dealing with difficult behaviour and conflict
- Creative staff development
- Identifying areas for development
- Training and development options
- Good coaching skills and follow up
- Prioritising and setting key goals and objectives
- Exercise - Participant role-plays, evaluation & feedback
Expenses
Contact the provider for more information on pricing.
Request information - obligation free
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