Managing Conversations to Achieve Compassionate Outcomes
The content of the session will include:
- Defining mental health
- Know your facts about the menopause, don’t make assumptions
- Perceptions of mental health and menopause difficulties
- Why people might not want to talk about their symptoms
- Barriers to accessing support - stigma and stereotypes
- Asking for help
- Normalising conversations about the menopause and mental health
- Feeling more confident to have the conversation one-to-one
- Sign-posting people to support
- Developing policy and culture to support the wellbeing of your workforce
Upcoming start dates
Suitability - Who should attend?
This session will help Team Leaders and Line Managers to feel more confident to talk to their teams about mental health and menopause issues in a compassionate way, to support the success and wellbeing of the individual, team and wider business.
Managers play a vital role in determining the health, well-being and engagement of their team. They also play an essential part in managing the people and HR issues which can affect employee relationships.
Educating and informing Managers about mental health and the menopause will help them create a positive culture and help them respond positively with kindness, compassion and respect.
Outcome / Qualification etc.
CPD Points:;6
Learning Outcomes
Increase their awareness of mental health and menopause difficulties
Appreciate the impact of struggling with mental health and menopause difficulties
Understand the perceptions, stigma and stereotypes which can be associated with mental health and menopause difficulties
Feel more comfortable and confident to talk to individuals and their teams in relation to mental health and menopause difficulties
Signpost people to support
Develop polices and cultures which support the wellbeing of their workforce
Training Course Content
- Your role in creating a supportive, open and positive environment
- Why are people reluctant to speak up
- Understanding different personality types
- Dealing with conflict & difficult situations
- Preparation/ starting the conversation
- Powerful questions /active listening encourages people to open up
- Confidentiality, Privacy and Trust
- Sign-posting to support and resources - internal and external
- Building a plan /reviewing progress
Request information - obligation free
For over two decades, Maguire Training has been providing businesses and individuals all over the world with industry-leading leadership, management, sales and personal development training for real, tangible results. Maguire Training is an endorsed training provider of the Institute of...