Course description
A professional deputy or attorney may have to navigate tricky situations, to avoid conflict, tension and disappointment, when the client, their family and carers want different things. This can place demands on the deputy’s or attorney’s time and personal resilience.
This short webinar, presented by Caroline Bielanska, is aimed at all professional deputies or attorneys and their support staff. The importance of personal perspective will be explored, and delegates will learn how to strengthen their communication skills. The webinar also aims to lead delegates to develop their skills to allow them to reduce conflict in difficult situations.
Caroline lectures regularly and is well known in her specialist field, advising older and vulnerable adults who have limited physical and/or mental capacity. Be sure to tune in to benefit from her invaluable expertise in this area.
Upcoming start dates
Outcome / Qualification etc.
Training Course Content
Introduction
A professional deputy or attorney may have to navigate tricky situations, to avoid conflict, tension and disappointment, when the client, their family and carers want different things.
This can place demands on the deputy’s or attorney’s time and personal resilience.
This new short webinar is aimed at all professional deputies or attorneys and their support staff.
What You Will Learn
This webinar will cover the following:
- The importance of personal perspective (for everyone)
- How to strengthen your communication skills
- Developing skills to reduce conflict, tensions and disappointment
Expenses
MBL Seminars Limited
MBL is a leading learning and development provider for professional service firms. Over the past 18 years, more than 198,000 people across 23,000 different organisations spanning 81 countries, have chosen us to deliver their training. With over 800 expert speakers...