Vocational & College Courses

NVQ Diploma in Hospitality Supervision & Leadership - Level 3

Merton College, In Sutton
1 hour
2,583 GBP
1 hour
2,583 GBP
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Course description

NVQ Diploma in Hospitality Supervision & Leadership - Level 3:

Give yourself the edge in the hospitality industry with extra knowledge to boost your customer service. You'll learn all about wines, cocktails and beers - the profits on these are key to a successful restaurant. You'll pick up style points and ideas for service as well as the useful skill of pairing drinks to meals. To boost your skills and enthusiasm, we enter several local, national and international competitions. Our previous students have been awarded medals and certificates already so we'll have high expectations of you. Topics include:

  • Supervising events & conferences
  • Leadership delegation & managing staff
  • Supervising Bar set-up & service
  • Supervising reception & customer service
  • Supervising restaurant set up & cash handling

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Suitability - Who should attend?

Students need to hold a relevant Level 2 qualification OR relevant trade experience assessed at interview.

Outcome / Qualification etc.

NVQ Level 3 and relevant components

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