Team Leader/First Line Manager - Management and Leadership Development Programme
Team Leader / First Line Manager – Management & Leadership Development Programme
Empower Your Leadership. Build High-Performing Teams.
A high-impact, experiential programme designed for team leaders and first-line managers looking to develop essential leadership skills, enhance team performance, and confidently manage workplace challenges.
Course Options:
📍 Residential Programme – Keswick (4 days)
📍 Live Online Tutor-Led Course (4 days) – Enquire for dates
Limited to 12 delegates per cohort for maximum interaction and personalised development.
Why This Programme Matters
Did you know?
📊 Only 13% of employees worldwide are engaged at work—a figure that has barely changed in over a decade.
📊 Only 1 in 10 managers has the core skills required to be a great leader.
📊 Gallup’s research across 27 million employees and 2.5 million teams confirms that strong leadership drives engagement and business success.
So, what makes a great team leader?
✅ They inspire and engage their team with a clear mission and vision.
✅ They drive results with confidence, overcoming challenges and resistance.
✅ They create a culture of accountability, ownership, and trust.
✅ They build strong relationships through open communication and transparency.
✅ They make strategic decisions based on productivity—not politics.
To address this need, Results Driven Group has developed a practical, results-focused, and immersive leadership programme—designed specifically for team leaders and first-line managers ready to step up in their leadership journey.
What You’ll Learn
By the end of this programme, you will:
✔ Understand Your Leadership Role – Identify your own leadership style and how to use it effectively.
✔ Build Trust & Credibility – Learn strategies to develop strong, engaged, and motivated teams.
✔ Develop High-Performing Teams – Recognise team dynamics and how to balance key skills.
✔ Enhance Communication Skills – Use proven techniques to build productive working relationships.
✔ Manage Conflict & Performance – Confidently tackle common team challenges and performance issues.
This programme is designed to give you practical skills that you can apply immediately in your role.
🔹 Flexible, interest-free payment plans available
Why Choose the Residential Programme in the Lake District?
🌿 A Unique Learning Environment
Held at our teambuilding facilities in Keswick, Cumbria, this experiential programme makes full use of the stunning Lake District landscape to enhance learning and personal development.
We incorporate outdoor learning experiences, using the natural elements as powerful leadership metaphors:
🌍 Earth – The stability and structure needed to build strong teams.
💨 Air – The ability to adapt and thrive in the face of change.
🔥 Fire – The energy and drive required to inspire and lead.
💦 Water – The flexibility and resilience needed to manage workplace challenges.
This immersive approach ensures maximum engagement, reflection, and skill application.
Take the next step in your leadership journey. Book your place today!
Upcoming start dates
Suitability - Who should attend?
Who Should Attend?
✔ New or aspiring team leaders and first-line managers looking to develop their leadership skills.
✔ Individuals who have management responsibilities but no formal training.
✔ Practicing team leaders / first-line managers seeking to step up to the next level.
✔ Managers leading teams through organisational change, restructuring, or new challenges.
Benefits for Individuals
🚀 Develop Key Leadership Skills – Gain practical tools to enhance your leadership style.
🤝 Boost Team Performance – Learn how to engage, motivate, and inspire your team.
🏆 Enhance Your Confidence – Manage workplace challenges with greater authority and ease.
📈 Advance Your Career – Build a strong foundation for future leadership roles.
Benefits for Employers
✔ More effective and confident team leaders / first-line managers.
✔ Improved communication and relationships within teams.
✔ Immediate practical impact—delegates must demonstrate their skills in the workplace.
✔ Stronger leadership pipeline—developing future managers and high-performing teams.
Outcome / Qualification etc.
Results Driven Group Certification
Each delegate will receive a Results Driven Group personalised certificate at the end of the programme.
Training Course Content
What will it cover?
How to become an inspirational leader
The difference between leadership and management
The role of trust and respect in effective team leadership
Identifying your leadership style
How to build a successful team
The key characteristics of groups and teams
The stages of team development and the practical actions a manager can take
The dynamics of effective teams
Team roles
Building a balanced team to achieve SMART objectives
How create a culture of clear accountability
The manager as an effective communicator
The importance of open communication
Communication using empathy and building effective relationships in the team
Keeping your team informed
Using social/behavioural styles effectively
Maintaining confidentiality
The effects of attitudes, perception and cultures on interpretation when communicating in the
workplace
How to build relationships that create trust, open dialogue, and full transparency
Driving performance through motivation
The purpose and benefits of appraisals and performance reviews
Roles and responsibilities of individuals in appraisals and performance reviews
Conducting the appraisal interview
Providing feedback and motivation during performance reviewsHow to make decisions that are based on productivity, not politics
Monitoring performance throughout the year
How to give and receive feedback
The importance of feedback to improve communication and performance
Feedback techniques to motivate and increase performance
Inviting and accepting feedback to improve your own performance
How to deal with Conflict Management
Identify causes of conflict at work
Describe the stages in the development of conflict
Explain the effects of conflict on individual and team performance at work
Explain a recognised technique to minimise and resolve conflict in the workplace
Describe how to promote a positive atmosphere in order to minimise the adverse effects of conflict in the workplace
How to use assertiveness to drive outcomes and the ability to overcome adversity and resistance
The Team Leader / First Line Manager – Management and Leadership Development Programme is a fantastic grounding for any team leader/first line manager who wishes to learn some of the basic principles of team leadership/line management.
One of the main objectives for learners attending this course is to learn how to communicate effectively and build trust and commitment within their teams. This course provides this in addition to the key principles on performance management
Expenses
Flexible Payment Terms
If you are self-funding, please enquire about our flexible payment terms. A 30% deposit will be taken when you book to secure your place on the course. We will then set up an interest-free monthly payment plan by direct debit or credit card for the balance.
The Results Driven Group Price Comparison Offer
If you can price-match any of our open or bespoke residential courses, we will match the difference. Please see website for more details.
The price of the course is exclusive of VAT
The programme cost includes, accommodation (residential only), all meals and refreshments.
In-house Training
Results Driven Group can also deliver this course as in-house training at your premises for a minimum of 4 delegates.
Request information - obligation free
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Reviews by course attendees
Average rating 5
Will help improve my area of work through better communication and performance management
Great has great knowledge and a nice personailty
Results Driven Group - ILM/CMI Qualifications & Professional Development Training Courses At Results Driven Group (RDG), we specialise in bespoke skills training and professional development solutions, including CMI and ILM qualifications. With over 20 years of experience in the training...
Excellent tools, will make our jobs so much easier