Effective Communication Skills
- At the end of this 1 day workshop, delegates will have gained the skills necessary to communicate clearly and confidently, achieve objectives through effective communication, persuade and influence, and improve workplace relationships.
What to expect
- 24 months post training support included .
- Tailored and bespoke programme options .
- Our experienced training and logistics team in the last 23 years have assisted 204,432 people .
- Over 14,060 organisations trained .
- We are rated 'Excellent' on Trustpilot and 98.8% of our customers recommend us .
- Delivery UK wide and international (75+ countries delivered) .
Suitability - Who should attend?
This course is suitable for anyone who needs to enhance their relationship with others, and present clear, positive messages in the workplace. Both appropriate for corporate communication training as well for use in personal situations.
You may also wish to consider a Microsoft Word course.
Training Course Content
Communication Styles
Communication styles modelIdentifying preferred styles
Adapting a style as required
Successful Communication Essentials
3 P's: Professional, Polite, PositiveIdentifying and overcoming barriers to communication
Characteristics of an excellent communicator
Unspoken Communication
Active listeningBody language, tone
Building rapport
Positive Image
Meetings: making an impactDealing with challenging situations
Ensuring your message is perceived as intended
Phrasing your message appropriately
Personal Excellence
AssertivenessPersuasion skills
Expenses
Prices on application. Contact us for quote.
Request information - obligation free
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STL
1 Northey Street, 2nd Floor, CA House
E14 8BT London
STL
Helping businesses improve performance with proven learning and development solutions. London-based with a global reach. STL seek to provide an unrivalled value and quality service, enabled by our strong working culture. Our 500+ courses deliver learning solutions across leadership and...
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