Professional Training
4.8 (49 Reviews)

Feedback - Giving and Receiving

STL, In London (+21 locations)
Length
1 day
Price
0 GBP excl. VAT
Next course start
15 May, 2024 (+49 start dates)
Course delivery
Classroom, Virtual Classroom
Length
1 day
Price
0 GBP excl. VAT
Next course start
15 May, 2024 (+49 start dates)
Course delivery
Classroom, Virtual Classroom
Leave your details so the provider can get in touch

Feedback - Giving and Receiving

STL courses


  • By the end of the course you will be able to:
    * Understand why feedback is so valuable
    * Champion effective behaviour in the workplace
    * Learn to manage expectations and challenging situations

What to expect

  • Courses never cancelled .
  • Restaurant lunch .
  • Last minute rescheduling .
  • 24 month delegate support forum .
  • And more... .

Upcoming start dates

Choose between 49 start dates

15 May, 2024

  • Virtual Classroom
  • Online
  • English

24 May, 2024

  • Classroom
  • London
  • English

14 June, 2024

  • Virtual Classroom
  • Online
  • English

24 June, 2024

  • Classroom
  • London
  • English

15 July, 2024

  • Virtual Classroom
  • Online
  • English

24 July, 2024

  • Classroom
  • London
  • English

14 August, 2024

  • Virtual Classroom
  • Online
  • English

23 August, 2024

  • Classroom
  • London
  • English

13 September, 2024

  • Virtual Classroom
  • Online
  • English

26 September, 2024

  • Classroom
  • London
  • English

14 October, 2024

  • Virtual Classroom
  • Online
  • English

23 October, 2024

  • Classroom
  • London
  • English

13 November, 2024

  • Virtual Classroom
  • Online
  • English

21 November, 2024

  • Classroom
  • London
  • English

13 December, 2024

  • Virtual Classroom
  • Online
  • English

20 December, 2024

  • Classroom
  • London
  • English

13 January, 2025

  • Virtual Classroom
  • Online
  • English

22 January, 2025

  • Classroom
  • London
  • English

12 February, 2025

  • Virtual Classroom
  • Online
  • English

21 February, 2025

  • Classroom
  • London
  • English

14 March, 2025

  • Virtual Classroom
  • Online
  • English

27 March, 2025

  • Classroom
  • London
  • English

14 April, 2025

  • Virtual Classroom
  • Online
  • English

23 April, 2025

  • Classroom
  • London
  • English

14 May, 2025

  • Virtual Classroom
  • Online
  • English

19 May, 2025

  • Classroom
  • London
  • English

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  • Aberdeen
  • English

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  • Bedford
  • English

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  • Belfast
  • English

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  • Birmingham
  • English

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  • Bristol
  • English

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  • Burnley
  • English

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  • Cardiff
  • English

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  • Edinburgh
  • English

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  • Edinburgh
  • English

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  • Glasgow
  • English

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  • Leeds
  • English

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  • Leicester
  • English

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  • Liverpool
  • English

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  • London
  • English

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  • Manchester
  • English

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  • Newport
  • English

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  • Nottingham
  • English

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  • Portsmouth
  • English

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  • Sheffield
  • English

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  • Southampton
  • English

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  • Sunderland
  • English

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  • Classroom
  • Wolverhampton
  • English

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  • Virtual Classroom
  • Online
  • English

Suitability - Who should attend?



Anyone involved within an organisation interested in improving working relationships through better communications.

This course is a part of a wider portfolio of our management courses London.

Training Course Content



Why have a performance management process?

Using feedback as a performance management tool
Feedback and it's value
Fostering a culture of learning

Creating performance measures

Performance standards
Personal objectives
SMART objectives

Feedback

How to give feedback and avoid pitfalls
Different types of feedback
Receiving feedback
Developing ownership
Managing Self esteem

Motivation

Make feedback motivational
Appropriate recognition and praise

Communication skills

Listening and asking questions
Reflecting back - clarification
A 3 step feedback model
Delivering feedback assertively

Coaching skills

Handling reactions
The role of feedback in supporting and coaching
Growing self awareness

Workshop sessions

Sample case studies
Assertive techniques and feedback
Establishing SMART objectives

Expenses



List price £650, promotional rates available. STL are the only company to offer a dynamic pricing and availability model, updated live on our site, daily on this portal. Closed group training options available (at your offices, UK wide/International or our London Venues). Contact us below.

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Reviews by course attendees

Average rating 4.8

Based on 49 reviews.
Write a review!
5/5
Wendy SBREC Manager
30 Oct 2023

Most useful topic: Different models as they can be brought into so many situations

5/5
Alan Project Leader
30 Oct 2023

A digital copy of the presentation would help; but also a review of the contents and the order in which it is presented. Although the content was adequate; at some points we ski...

Show more
5/5
Louise Digital Marketing Manager
16 Oct 2023

Would love to do more

STL
1 Northey Street, 2nd Floor, CA House
E14 8BT London

STL

Helping businesses improve performance with proven learning and development solutions. London-based with a global reach. STL seek to provide an unrivalled value and quality service, enabled by our strong working culture. Our 500+ courses deliver learning solutions across leadership and...

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