Course description
Advanced Communication Skills
This module aims to enable you to implement effective communication strategies to enhance the physical and emotional well-being of patients and their carers.
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Suitability - Who should attend?
Entry requirements
- Ability to study at level 7
- Professional registration as a healthcare professional:
- Nursing and Midwifery Council (NMC)
- Health and Care Professions Council (HCPC)
- Working in health and social care.
Outcome / Qualification etc.
Credits: 15
Learning outcomes
On successful completion of this module, youwill be able to:
- Evaluate the evidence base of effective communication as well as barriers to communication in different healthcare contexts.
- Demonstrate skill in facilitating and assessing patients' expression of their physical problems, psychosocial concerns and worries.
- Reflect upon and critically appraise one's own and others’ communication skills.
- Appreciate the need for professional support and clinical supervision.
- Critically evaluate the ability to work with issues of equality and diversity in communication.
Training Course Content
Indicative modulecontent includes:
- Evidence base for enhanced communication skills
- Breaking bad news
- Handling difficult questions
- Interviewing skills
- Facilitating skills
- Distancing strategies
- Handling difficult emotions, for exampledenial, anger, anxiety
- Assessing and tailoring information to individual needs
- Communication within the multidisciplinary team
- Support and clinical supervision
- Culture and communication
- Barriers to communication
- Equality and diversity.
Course delivery details
For the 2022/23 curriculum, our CPD moduleswill be delivered usinghybrid learning. This means that depending on the subject and content of learning and teaching, modules will mainly be delivered via a combination of face to face and online delivery, as this has worked really well for our practice-based colleagues. A couple of modules will be delivered solely online, however for most modules face to face contact time and attendance at the university will be required.
Learning and teaching methods include:
- Pre module workbook
- Experiential learning
- Lecture and discussion
- Small group exercises
- E-Learning.