Course description
Throughout the course, you will learn about the different types of communication and how to use each effectively in the workplace.
Upcoming start dates
Training Course Content
Be able to identify common communication problems that may be holding you back, Develop your questioning skills so you can get the information you want, Learn what you're saying without speaking, and how to control your nonverbal messages, Develop your listening skills and empathy, Build on your ability to handle difficult situations, Become more assertive and confident in your communication
Course delivery details
eLearning
Why choose First Response Training & Consultancy Services Ltd
Founded in 1997
Delivering training to over 70,000 learners per year
A team of more than 80 experienced trainers across the UK
Customer Outreach Award 2019
We believe that it should be easy for you to find and compare training courses.
Our Customer Outreach Award is presented to trusted providers who are excellent at responding to enquiries, making your search quicker, more efficient and easier, too.
Get Inspired! Watch the Video
Request info
First Response Training - One of the leading suppliers of Health & Safety training in the UK
First Response Training (FRT) is a leading national training provider, delivering learner-centred, interactive training programmes tailored for a diverse range of industries across the UK. Working with regional and national care providers, local authorities, schools, colleges and universities, hospitals, police...