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Customer Service Excellence
4.9
(188)
STL
By the end of this course you will be able to: Appreciate your interactions at a customer and organisational level...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Virtual Classroom, Classroom
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Top 10 Course
Professional Receptionist Training Course
STL
Confidence and Professionalism: Develop self-awareness and confidence, projecting a professional image that leaves a lasting impression. Efficient Telephone Handling: Learn...
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Professional Training
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1 day
-
From 495 GBP
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Multiple (22)
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Virtual Classroom, Classroom
Business Writing
4.8
(67)
STL
Attending this one day business writing course will provide you with the confidence to write letters, emails, memos and other...
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Professional Training
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1 day
-
From 495 GBP
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Multiple (22)
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Classroom, Virtual Classroom
Advanced Presentation Skills
STL
Turn concepts into impactful presentations in a robust and repeatable way. Use techniques such as ideation and storyboarding to structure...
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Professional Training
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1 day
-
From 495 GBP
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Multiple (22)
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Virtual Classroom, Classroom
Improving Memory with Mind Mapping
STL
Enjoy learning and retaining more information Develop your own strategies Grow your creativity Improve your confidence Appreciate different learning styles...
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Professional Training
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1 day
-
From 495 GBP
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Multiple (22)
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Classroom, Virtual Classroom
Intermediate Manager Skills - Part One
STL
You will be introduced to, discuss and gain practical experience of a full range of key leadership and management skills...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Classroom, Virtual Classroom
Intermediate Manager Skills - Part Two
STL
You will be introduced to, discuss and gain practical experience of a full range of key leadership and management skills...
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Professional Training
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1 day
-
From 495 GBP
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Multiple (22)
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Classroom, Virtual Classroom
Conducting Meetings
5.0
(10)
STL
At the end of this one day course delegates will gain the tools, skills and strategies to confidently conduct meetings...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Virtual Classroom, Classroom
Developing your Executive Presence
Churchill Square Training & Development
Introduction: Executive presence is a critical component of leadership success, influencing how others perceive and respond to an individual's leadership...
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Corporate Training for Teams
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8 hours
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Multiple (7)
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In Company
Influencing Skills
4.8
(84)
STL
At the end of this course delegates will be able to confidently employ techniques and approaches to influence those around...
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Professional Training
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1 day
-
From 495 GBP
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Multiple (22)
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Classroom, Virtual Classroom
Being Successful in Interviews
STL
By the end of this course you will be able to: Improve your interview planning and preparation Understand what CV...
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Professional Training
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1 day
-
From 495 GBP
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Multiple (22)
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Classroom, Virtual Classroom
Successful Recruitment Interviewing
4.9
(37)
STL
Conduct recruitment interviews confidently Make effective selection decisions Understand the responsibilities of recruiting managers Present your organisation and the role...
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Professional Training
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1 day
-
From 446 GBP
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Multiple (22)
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Classroom, Virtual Classroom
Managing Customer Care
STL
Understand the importance of every single interaction with a customer Deal with customers confidently, professionally and with warmth Understand the...
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Professional Training
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1 day
-
From 495 GBP
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Multiple (22)
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Virtual Classroom, Classroom
Presentation Skills
4.8
(361)
STL
Confidently communicate your message Use simple story-telling structures for maximum impact Quickly gain attention and keep it Handle challenging questions...
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Professional Training
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1 day
-
From 453 GBP
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Multiple (22)
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Classroom, Virtual Classroom
Stress Management, Resilience - Working from Home
STL
This course is designed to help delegates manage their stress levels and find more balance when working from home, enabling...
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Professional Training
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1 day
-
From 495 GBP
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Multiple (22)
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Classroom, Virtual Classroom
Personal Branding Awareness
STL
At the end of the course, delegates should be able to: Make a positive first impression with different types of...
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Professional Training
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1 day
-
From 446 GBP
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Multiple (22)
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Virtual Classroom, Classroom
Women in Leadership
STL
Understand how gender impacts on leadership and management styles Develop an authentic style that suits you Build confidence in your...
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Professional Training
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1 day
-
From 495 GBP
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Multiple (22)
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Classroom, Virtual Classroom
Assertiveness Training Course - In House
4.9
(32)
Live and Learn Consultancy
Our 1-day Assertiveness Course is designed to help you to assertively communicate with customers or fellow employees without being passive...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company
Case Study
STL
Telling stories using your data has never been easier. Data storytelling sits at the crossroads of art and science and utilises both to improve insights. Today, there are a wide range of programs (take a look at somePower BI basics) that can take the data produced by your business and visualise it in a range of different ways, with the idea that utilising this visual language makes understanding complex and often dry data much easier...
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