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Case Study
How a tiny team at a children’s ...
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Salisbury Group boosts service e...

Leading facilities management provider, Salisbury Group employs over 500 people in sectors including universities and higher education, transport, local government, retail, recruitment, logistics, and infrastructure. Priding themselves on the relationships they build with customers, they strive to deliver excellent customer service at every touchpoint of the organisation. To help build a culture of service excellence and set themselves apart, they adopted WorldHost customer service training.

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Speaking with One Voice

SITA UK develops a unified voice in their bids and proposals.

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Demystifying legal speak at Nabarro

Nabarro, a leading commercial law firm, implements a plain English campaign.

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Transforming opinion writing at ...
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