Whilst there are hundreds of traits and qualities that go into being a good manager, one vital ability is knowing how and when to delegate tasks.
Read moreVerbal based communication, and cold calling in particular, remains an important part of any balanced sales strategy.
Read moreLucy Day is an accredited executive coach and International Coaching Federation Associate Certified Coach. Coming from a background in service transformation and behavioural change at director-level and with a wealth of experience in enabling board-level leaders, senior managers and healthcare professionals to become more effective, Lucy chose to professionalise her coaching skills with the AoEC in 2020. Now running her own practice, here Lucy talks about her experience of coach training on the Practitioner Diploma in Executive Coaching programme.
Read moreReaching the decision maker is the first major milestone in the sales process, and it is vitally important to understand the best ways to achieve this.
Read moreCross-cultural negotiations can falter for a whole variety of reasons.
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