Course description
Overview
The legal services market is becoming increasingly competitive, with new entries into the market as well as new initiatives by established law firms. Managing any kind of commercial practice requires strong analytical skills but also a high level of emotional intelligence. This course covers law firm accounts, client care and people management to give a comprehensive guide to all of these skills. This highly interactive workshop will inspire delegates to take a real interest in business and management and go on to contribute to the financial and leadership success of their firm.
Who is this for?
This course will be of benefit to trainee lawyers and will provide a thorough grounding in the commercial and managerial aspects of a legal practice. This course will be of benefit to trainees who wish to further develop their understanding of law firm finance issues, business development and management issues. This course will be of particular relevance to those aiming to become a partner or to set up their own practice.
What will you learn?
- Understand how to analyse a firms balance sheet and profit and loss account
- Appreciate the client’s perspective when buying legal services and tailor client service accordingly
- Be able to cross-sell services ethically
- Develop the leadership and team management skills to become a model people manager, able to bring the best out of others through delegating and supervising
- Run an effective appraisal and feedback process so that all staff can engage in a process of continuous improvement
- Understand the current legal market place, the impact of competition and pricing challenges
- Appreciate the importance of managing law firm finance, and the implications of failure to do so
- Appreciate the importance of excellent client care and be able to successfully manage client expectations, including complaints handling
- Develop your ability to influence and motivate staff and provide valuable feedback for continuous improvement
- Write an action plan to continue what you have learnt in classroom
PSC Elective
This course may be taken as a PSC elective, although it may also be attended by non-trainees.
SRA Competence
C, D
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Upcoming start dates
Suitability - Who should attend?
This course will be of benefit to any practitioner involved in legal writing, from trainees to senior partners and from pupils to silks. This course does not cover specific litigation or legal forms.
Outcome / Qualification etc.
A certificate of completion will be provided by BPP Professional Education Limited upon request, following attendance.
Training Course Content
By the end of this course you will be able to:
- Understand the principles of drafting and clear legal writing
- Recognise the need for legal clarity in different types of legal documents
- Differentiate between written and oral advice
- Classify which words and phrases have been judicially defined
- Apply general rules for drafting in plain English
- Recognise and apply the rules of interpretation of contracts
- Dispense and deal with the pitfalls and issues relating to the use of legal jargon