Course description
Sales Excellence Suite
Chart Learning Solutions’ Sales Excellence Suite is a collection of their twenty-four courses in sales. Sales Cycle-Management courses are “customer-facing” programs that build skills and behaviors for working with customers. These courses are designed for sales representatives, IT professionals, and support staff.
The courses come in five sections, each with interactive Tutorials, interactive Application Activities, game quizzes, and final exams. You’ll have all the tools necessary to transfer knowledge into immediate actionable behaviors.
See the course content section below for a list of the courses included in the Customer Service Excellence Suite. For more details, use the information request form to get directly in touch with Chart Learning Solutions.
This course can be delivered in two formats. Regardless of learning method, participants will be fully supported in their journey by Chart Learning Solutions’ network of partners.
ONLINE
This option includes unlimited access to slide presentations, video lectures, interactive quizzes, and practical exercises. Participants in this course will also become part of a supportive student network.
BLENDED
The blended course options offers a mix of instructor-led and online training. This option is great for those who wish to combine online learning with more traditional classroom instruction.
Upcoming start dates
Suitability - Who should attend?
This course is suitable for:
- Sales representatives
- IT professionals
- Support staff
Training Course Content
The Sales Excellence Suite includes the following courses:
Sales Cycle-Management©
- Prospecting
- Qualifying
- Building Rapport
- Questioning
- Listening
- Presenting/Recommending
- Influence Techniques
- Negotiation Skills
- Resolving Concerns
- Confirming/Closing
- Following Through
- Building Referrals
Sales Self-Management©
- Product Knowledge
- Contact Management
- Time Management
- Responsible Initiative
- Coaching/Mentoring
- Career Development
- Problem-Solving
- Ethics
- Stress Management
- Rewards/Recognition
- Critical Thinking
- Project Management
Why choose Chart Learning Solutions
More than 1,5 million minutes of learning in 2022
35 Certified Chart Coaches globally
30 years experience in Soft Skills development
Reviews
Average rating 5
The course provided practical tips and strategies that I can implement right away.
The course was a great value for the time and money invested.
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Chart Learning Solutions
Chart Learning Solutions have created a wide range of training options in order to assist organisations in the development of high-performing managers, leaders, customer service providers, and sales executives. They have created an online learning methodology that increases performance and...
"The course was user-friendly and easy to navigate."