Course description
This course teaches best practices for resolving conflicts and issues that impact cash flow and profits in construction projects. Participants will learn to understand contractual obligations, appreciate different perspectives, create resolution protocols, and utilize third-party mediators. The course covers the interdependence of these concepts and how to incorporate them into a master strategy for prompt and cost-effective dispute resolution. Delegates will gain knowledge of negotiation and mediation techniques for successful dispute resolution.
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Upcoming start dates
Suitability - Who should attend?
This course has been designed for clients, consultants, contractors, specialists, and sub-contractors. It is relevant to all those involved in the design, procurement and management of projects, working on all types and sizes of building, civil engineering, infrastructure and maintenance projects in both the public and private sectors. This includes Human Resources Managers, Construction Managers, Commercial Managers, Business Development Managers, Quantity Surveyors, Project Managers, Estimators, Contract Managers, Project Planners and procurement staff.
Outcome / Qualification etc.
By the end of the five-week course, you will be able to:
- Understand how parties to a disagreement may be thinking
- Understand how to understand their thought patterns and behavioural signs
- Demonstrate a clear knowledge of the protocol of mediation
- Develop and incorporate an advanced resolution strategy into your business
- Manage all stakeholders to enable less corporate involvement and more staff efficiency
- Identify, create and manage a priority list of the core issues and their importance
- Analyse your resolution needs quickly and efficiently
Training Course Content
There is no assessment, you will receive a certificate of completion following the course.
Why choose Chartered Institute of Building
The world's largest and most influential professional body for construction management and leadership.
Founded in 1834
Our professional and vocational qualifications are a mark of the highest levels of competence and professionalism
Expenses
For more information, please visit the institute website.