Course description
HR for the Non-HR Manager - Virtual Delivery
In today’s fast-moving world, many managers and supervisors are expected to deal with some human resource issues. They may be asked to take part in developing job descriptions, take part in interviews, or take responsibility for discipline. This intensive two day workshop will introduce those managers to human resource concepts. We will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation; and cover some issues that arise after the hiring (such as diversity issues, compensation, and discipline).
What’s Included?
- Instruction by an expert facilitator
- Small, interactive class
- Specialised manual and course materials
- Personalised certificate of completion
Upcoming start dates
Suitability - Who should attend?
The "HR for Non-HR Managers" course is tailored for professionals across various departments and roles who do not have a formal background in human resources but are involved in people management, employee relations, and organizational development. Specifically, the course is ideal for:
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Managers and Supervisors: Individuals who oversee teams or departments and are responsible for managing employee performance, resolving conflicts, and implementing HR policies and procedures can benefit from gaining foundational knowledge in HR practices.
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Team Leaders and Project Managers: Those leading project teams or cross-functional teams can enhance their ability to effectively manage team dynamics, foster collaboration, and address employee concerns by understanding fundamental HR principles.
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Small Business Owners and Entrepreneurs: Small business owners and entrepreneurs who handle all aspects of their businesses, including HR functions, can benefit from learning essential HR concepts to ensure compliance with employment laws, manage staffing needs, and support employee development.
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Professionals in Middle Management: Mid-level managers who are involved in decision-making processes related to hiring, performance management, and employee development can gain valuable insights into HR best practices to support their managerial responsibilities effectively.
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Employees Transitioning to Management Roles: Employees transitioning from individual contributor roles to management positions can benefit from understanding HR fundamentals to effectively navigate the complexities of people management and leadership.
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Professionals Seeking Career Development: Individuals seeking to broaden their skillset and advance their careers, particularly those interested in roles involving people management responsibilities, can benefit from gaining a foundational understanding of HR concepts and practices.
Overall, the "HR for Non-HR Managers" course is designed to be inclusive and beneficial for professionals from diverse industries and job roles who seek to improve their understanding of HR fundamentals and enhance their effectiveness in managing people and driving organizational success.
Outcome / Qualification etc.
What Will Students Learn?
- Discuss current issues in the human resource field and the changing role of supervisors and managers in terms of HR functions.
- Write job specifications and identify core competencies.
- Apply methods of finding, selecting, and keeping the best people using behavioral description interviewing techniques.
- Get new employees off to a good start.
- Understand compensation and benefits.
- Maintain healthy employee relations.
- Make performance appraisals a cooperative process.
What Topics are Covered?
- Defining human resources
- Skills inventory and job analysis
- Position profiles and job descriptions
- Finding candidates and advertising guidelines
- Preparing for and conducting the interview
- Employee orientation and onboarding
- Planning training and external providers
- Performance reviews
- Attendance management and diversity
- Privacy issues and compensation and benefits
- Managing disciplinary issues and termination
- Exit interviews
Training Course Content
Course Overview
You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.
Defining Human Resources
To begin the workshop, we will discuss just what “human resources” means. We will also complete a case study that highlights some of the challenges that an HR professional faces.
Performing a Skills Inventory
During this session, we will look at what a skills inventory is and what its benefits are.
Forecasting Techniques
Human resource forecasts are attempts to predict an organization's future demand for employees. We will look at two main types of forecasting: indexing and extrapolation.
Job Analysis
A job analysis will ensure that the job description accurately reflects the tasks that the job entails. We will discuss what a job analysis is and what formats can be used. Participants will also have the opportunity to complete a basic job analysis.
Identifying Job Competencies
This session will discuss how to identify technical and performance skills needed to do a job.
Position Profiles and Job Descriptions
During this session, we will explore what a job description is through a lecture and an exercise.
Do You Really Need to Hire?
If you need to fill a position, there may be other ways of filling it rather than hiring externally. This session will examine some of those possibilities. Participants will also complete an exercise to demonstrate how much hiring a new employee really costs.
Finding Candidates
We will look at eight ways to recruit candidates during this session.
Advertising Guidelines
During this session, we will look at some things to consider when writing a job ad.
Diversity and Inclusion
During this session, we will look at the importance of diversity and inclusion and the current legislation and its impact on recruitment, selection and the organisation.
Screening Resumes
A resume screening guide can be a valuable tool when hiring. This session will discuss how to develop and use such a guide.
Preparing for the Interview
Preparation is key to a successful interview. We will look at a preparation checklist and then participants will role play an interview.
Conducting the Interview
This session will look at some key interviewing ideas, including the history of interviewing, criteria for objective interviews, behavioural interviewing techniques, and critical incidents.
After the Interview
During this session, we will look at what participants should do after the interview. Special attention will be paid to methods of rating candidates.
Employee Orientation and Onboarding
A good orientation is key to an employee’s success. Participants will rate their company’s organisation. We will also discuss common problems and possible solutions.
Follow the Leader
In this session, participants will consider leadership skills through a fun activity.
Planning Training
At some point in the life of almost every human resource professional, they will need to develop a training program. During this session, we will look at the training cycle and the process for performing a training needs assessment. Participants will also explore the advantages and disadvantages of internal and external training.
Working with External Providers
During this session we will look at some criteria you should use when choosing an
Performance reviews
Performance reviews are a crucial part of helping an employee grow. During this session, we will explore the performance review process through individual exercises, a case study, and several lectures.
Attendance Management
Absenteeism costs companies more money every year. Through a lecture and a case study, we will look at common causes and solutions.
Managing a Diverse Workforce
This session will look at common diversity issues through group work and a lecture.
Privacy Issues
The privacy of personal information is becoming a bigger and bigger concern with the advent of technology. During this session, we will discuss the 10 principles of personal information protection.
Compensation and Benefits
During this session, we will discuss the role of compensation and benefits in retaining employees. We will also review the pre-assignment.
Managing Disciplinary Issues
This session will look at a four step disciplinary system that can be applied to any situation.
Terminating Employees
Firing an employee can be hard to do. Through discussion and a case study, we will look at some things to consider and some ways to make the process a bit easier.
Exit Interviews
Exit interviews can be a great tool to help your company grow. We will discuss types of exit interviews and participants will receive a sample questionnaire.
Workshop Wrap-Up
At the end of the workshop, students will have an opportunity to ask questions and fill out an action plan.
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Reviews
Average rating 5
Great handouts, very useful information provided to take away on a memory stick. Feel I have everything I need to take the next step and implement in the workplace, highly recom...
I am currently an senior HR assistant for a Hampshire based company, before the course I hadn't really had any formal training. The course gave me some essential tools that I us...
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Churchill Square Training & Development Ltd
Churchill Square Training & Development is a leading provider of professional training and development solutions, dedicated to empowering individuals and organizations to achieve their full potential. With a focus on delivering high-quality, practical training programs, Churchill Square offers a wide...
Certainly enjoyed the course and learned many things in these two days. I am glad that we will be getting support and information after the course as well - Thank You