Course description
Employee experience is crucial for developing a happy, productive, high-performing environment in which people can excel.The Employee Experience Accredited Programme provides an in-depth exploration and real-life stories to demonstrate how EX can positively impact your organisation.
Developed in partnership with Emma Bridger, one of the world’s leading employee experience experts, the programme will cover how to build a robust business case for EX and align your strategy with organisational objectives. It will also explore the differences between employee experience and engagement to not confuse the two.
You will have access to a range of blended assets, including animations, interactive videos, and downloadable resources, as well as lots of space for anchoring your reflections on the content.
Delivered wholly online, you can work through the modules at your own pace, picking up practical and applicable knowledge that you can begin to implement in your daily work.
All CIPD Learning courses will automatically provide you with access to the CIPD Learning Hub, our online learning platform, for 24 months.
The hub will house your course content, as well as useful resources, tools, and a community of professionals that you can tap into to support your learning and continual development.
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Upcoming start dates
Suitability - Who should attend?
Is this course right for me?
This programme is relevant if you are a people practitioner who currently has responsibility and accountability for employee experience or engagement in your organisational context. It is most beneficial to experienced practitioners but is also useful if you have an interest in, or you support the improvement of the employee experience and culture in your context.
Outcome / Qualification etc.
This course will enable you to:
- design approaches to drive and assess employee engagement across the organisation
- align and evaluate worker voice tools and approaches and drive forward the outputs
- evaluate and improve management practices and behaviours to create a better worker experience
- design an integrated onboarding programme, as an example framework for EX design
- describe the benefits of proactive and reactive well-being approaches for workers and the organisation
- build a culture of trust across the organisation for workers and other stakeholders
- align organisation brand and employer brand
- shape people policy frameworks that positively impact the worker experience
- design communication plans which positively impact the worker experience.
Practice focus
By the end of this course, you’ll be able to:
- define employee experience for your organisation
- influence stakeholders on the value of employee experience
- explain the difference between EE & EX
- design employee experience strategies and solutions for your organisational context
- design approaches to drive and assess employee engagement across the organisation
- evaluate and improve employee experience
- assess the current organisation culture and implement improvements.
Training Course Content
covering the following modules:
- What is Employee Experience, and how is it different to Employee Engagement?
- Being clear on purpose for Employee Experience
- What drives your Employee Engagement and Employee Experience?
- The role of culture and leadership
- Getting practical part 1: overarching view
- Getting practical part 2: Individual parts
- Measuring and evaluating your Employee Experience activity
- Bringing it all together: developing your strategy and plan
Course delivery details
You can complete this course in your own time and at your own pace, but we estimate that it will involve 50-70 hours of learning
You will be able to access the course for 12 months from purchase and the CIPD Learning Hub will remain accessible to you for 24 months.
Why choose CIPD Learning
100+ years of experience
Join over 25,000 professionals currently studying
30+ short courses
Expenses
Course Price: £1765.00 exc. VAT