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More about Employee Relations Training & Courses

Employee Relations training courses for HR professionals

What is Employee Relations?

Employee Relations is a term that was coined within the field of Human Resources to describe the relationships between employees and their employers. Previously, employee relations was largely discussed in terms of industrial relations.

 Relationships between employees and employers have the potential to either foster or stifle a positive and innovative working environment. As a result, a unique set of techniques have been developed to address the varying demands that exist between staff and higher management. Within a training context, these techniques are broadly referred to as employee relations. Acquiring skills in employee relations helps employers and HR professionals understand the legal network of employee rights, as well promoting a favourable working environment. An employee relations strategy involves working closely alongside employees to ensure that their interests are being served. 

Employee relations in your organisation

Healthy employee relations is essential to every organisation. As HR practices and structures have a huge effect on the way employees view their work, it is important to consider employees’ needs and values when establishing an HR framework. These frameworks begin by considering the individual employee in relation to the organisation as a whole. From there, it is necessary to promote positive behaviours and fulfilling relations among employees and employers.

Employee Relations for employers

The key to having a great relationship with your staff is to invest time into identifying and understanding their wants and needs. Developing different solutions to common problems that often arise in the workplace is also crucial. The collective skills used to fulfil these objectives is often termed employee relation skills. Increasing organisational employee relation skills is a great way of ensuring that employees are involved, committed and stimulated. When these practices are applied across an organisation, employee satisfaction, effort expended, and quality of work usually rise accordingly. 

Similarly, robust HR policies that alight with strong employee relations serve as a strong risk management strategy. By using employee relations policy to keep employee satisfaction and motivation high, companies also minimise the risk of non-compliance with the law. 

Just as important is the relationship with customers. Click here for CRM courses. 

Employee Relations Training and Courses

Training courses in employee relations are designed with both managers and employees in mind. These types of courses utilise a variety of methods to help managers understand the ways in which employee involvement can produce business benefit. Topics range from communication skills and team building to recognising and rewarding employee contribution. However, the common denominator in such training is the functioning of the group as a whole. By nurturing relationships,  clear communication, and a culture of continuous improvement, everyone can play a role in effectively solving problems through teamwork and engagement. 

Training courses in Human Resources

Human Resources - HR Training and Courses

Human Resources, once a largely administrative function, is the department responsible for the management of staff within an organisation. Today, the roles of these personnel have developed to become key strategies in linking employee engagement with organisational success. Training courses in human resources aim to help learners understand, develop and advise on policies related to employment law, recruitment, learning & development and people management.

Other areas where HR personnel can benefit from training is working practices, staff appraisals, pay and reward schemes, managing challenging situations, conditions of employment and diversity in the workplace.

Within Human Resource Management training, there are a number of programmes that aim to further understanding of employees responsible for others. It is possible in such courses to learn how to maximizing the return on investment from the organisation's human capital and minimizing the financial risk.

HR departments must ensure that their HR employees are up-to-date on all employment legislation, to ensure they have a working understanding of the following to apply to their organisations:

  • Laws and agreements

  • Recruitment

  • Discrimination / Equality & Diversity

  • Working time, including leave, parental leave and study leave.

  • Labour market agreements

  • Working environment, including Occupational Health and Safety
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In collaboration with MPW Learning, a programme called ‘Leadership Pathway Programme’ was designed to bring all of the skills of a large high street charity organisation management team up to date. After introduction of the programme, common working practices were restructured, productivity increased and management satisfaction improved.

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