Corporate Training for Teams
5.0 (4 Reviews)

Investigation Skills Training • 1 Day In-house Course

Corporate Coach Group, Online (+1 locations)
Length
1 day
Next course start
Contact us to arrange your in-house training (+2 start dates)
Course delivery
In Company
Length
1 day
Next course start
Contact us to arrange your in-house training (+2 start dates)
Course delivery
In Company
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Course description

Investigation Skills Training • One-Day In-House Course 

Certain scenarios in the workplace occur where management must investigate allegations of malpractice. Whether these allegations signify a breach of the law, or a breach of company policy, managers need to interview the suspected employee, together with any witnesses to the negligence or misconduct.

Such scenarios can put managers in a tough position, as they often do not have the experience or  knowledge, of how to conduct an investigative interview. A person being interviewed may be evasive, angry, lying, or the victim of an injustice, and managers need special training in handling this type of investigative interview.

This one-day training course is intended to help your managers investigate instances of misconduct, bullying, harassment, as well as disciplinary and grievance issues, according to proper practices and standards.

Upon successful completion of this training course, delegates will be able to:

  • Conduct professional and effective investigative interviews.
  • Distinguish between admissible evidence and hearsay evidence.
  • Identify the difference between truthful and evasive responses.
  • Notice contradictions, gaps and lies in statements.
  • Take proper notes during interviews.

This course can be delivered face-to-face in-house or via Microsoft Teams as Interactive Online Learning.

Upcoming start dates

Choose between 2 start dates

Contact us to arrange your in-house training

  • In Company
  • Worldwide
  • English

Contact us to arrange your virtual in-house training

  • In Company
  • Online

Suitability - Who should attend?

This one-day Investigation Skills training course is aimed at those investigating the allegations of malpractice in their workplace.

Outcome / Qualification etc.

Corporate Coach Group is CPD accredited. This course qualifies for six CPD training hours, plus additional independent post-course learning.

Training Course Content

Our one-day, in-house course is designed to provide your managers with a comprehensive understanding of the following:

  1. Grasping the purpose of investigative interviews
  2. Distinguishing investigations from normal conversations
  3. Discerning between answers and responses to questions, and identifying evasion techniques
  4. Spotting contradictions in statements
  5. Comprehending specific language employed in investigations
  6. Acquiring investigative questioning techniques
  7. Engaging in practice witness interviews
  8. Categorising statements into true, false, possible, and arbitrary classifications
  9. Understanding the principle of the onus of proof
  10. Recognising the difference between admissible and inadmissible evidence
  11. Assessing hearsay evidence
  12. Implementing the best evidence rule
  13. Applying a six-step method for investigative interviews
  14. Maintaining timelines during investigations
  15. Developing skills for comprehensive written note-taking
  16. Conducting interviews with individuals suspected of wrongdoing (Part 1 & 2)
  17. Recognising significant cues in body language
  18. Creating a summarised action plan for conducting investigative interviews

Upon completion of this course, your managers will possess all the knowledge and skills necessary to conduct effective investigative interviews.

Why choose Corporate Coach Group

Founded in 1997

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Reviews

Average rating 5

Based on 4 reviews.
Reviews are published according to our review policy.
Write a review!
5/5
S Jones, Quantum Care
27 Nov 2018
Engaging Content: Theory and Practical

Very interesting course with engaging content. I learnt the essentials of conducting an investigative interview. Trainer's presentation was a good mix of theory and practical. C...

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5/5
S. Jones, Nursing home company
21 Nov 2018

Very interesting course with engaging content. I learnt the essentials of conducting an investigative interview. Trainer's presentation was a good mix of theory and practical. C...

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5/5
S. Williams, Nursing home company
06 Oct 2017

I found this course to be excellent and so beneficial to my job. The trainer was very knowledgeable and engaging. This was one of the best courses I have ever attended!

Expenses

The in-house cost includes:

  • Full day of quality training, by an experienced trainer
  • Interactive digital course handbook
  • Written personal action plan
  • Additional training material after the course
  • Plus 3 months free telephone support after the course. 

This course can be delivered in-house either face-to-face both within the UK and internationally, or via Microsoft Teams as virtual, interactive Online learning. Please contact Corporate Coach Training for more information.

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Corporate Coach Group
Corporate Coach Group
86-90 Paul Street
EC2A 4NE London

Corporate Coach Training

Corporate Coach Training offer professional development training courses to improve your productivity and help you achieve your goals. Their training programmes have been developed and perfected over 25 years of successfully helping organisations of every size and type. Their courses are highly practical, relevant...

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