Course description
The Conflict Resolution and Personal Safety inc Breakaway Level 2 course is designed to provide delegates with the knowledge and skills necessary to handle conflict situations effectively in the workplace and manage their own personal safety.
Upcoming start dates
Suitability - Who should attend?
For a minimum of 2 and maximum of 12 learners for in-company training
Outcome / Qualification etc.
Certificate valid for 3 years
Training Course Content
Understand the terminology used in conflict resolution, Understand the laws that apply to both Employers and Employees, Understand the use of appropriate methods to de-escalate a confrontational situation, Understand the importance of personal safety
Course delivery details
Classroom
Why choose First Response Training & Consultancy Services Ltd
Founded in 1997
Delivering training to over 70,000 learners per year
A team of more than 80 experienced trainers across the UK
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Reviews
Average rating 5
Very impressed with the quality of this training, I've done a lot of these courses and this was definitely the best one.
I was a little apprehensive at first but the trainer set me at ease and the practicals were very impressive in application I enjoyed it a lot!
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First Response Training - One of the leading suppliers of Health & Safety training in the UK
First Response Training (FRT) is a leading national training provider, delivering learner-centred, interactive training programmes tailored for a diverse range of industries across the UK. Working with regional and national care providers, local authorities, schools, colleges and universities, hospitals, police...
I'll pass on a lot that was discussed here to my friends and family. Learned a lot of valuable information thank you.