Course description
CPD The Evolving Executive Assistant Classroom Masterclass. In a fast moving technological business world the role of Executive Assistants and Personal Assistants has never been more vital within an organisation. Chairman, CEOs, Vice Presidents, Board Directors and Senior Managers are under increasing pressure as they grow their companies in a complex global business environment.
Executives are seeking an Executive Assistant with commercial business awareness and the ability to plan, prioritise and anticipate. Today’s Executive Assistant is required to be proactive, managerial, a decision maker and influential communicator to enable effective support of their Executive.
We invite you join us in the Classroom in London for a day of inspirational and focused learning dedicated to your profession.
The focus of this Masterclass is staying visible and relevant in the ‘New Normal Business World’ and advancing your skill-set to increase your value in the workplace.
This Masterclass is guaranteed to build new knowledge and skills so you continue to develop a strong working partnership with your Executive and the Team.
Upcoming start dates
Suitability - Who should attend?
Executive Assistants, Personal Assistants, Office Managers, Private PAs, Team Assistants & Secretaries.
Outcome / Qualification etc.
You will receive CPD Standards Office Certificate 'The Evolving Executive Assistant Programme'
Training Course Content
- Artificial Intelligence & Managing Digital Transformation– What does the future look like for the EA & PA Profession, how will AI impact on your roles? During this Masterclass we will explore what the future may look like for your profession. There will be a review of the skills that Employees are looking for to keep up with the fast paced change in Business.
- The App Library– Which App for What? Review of Apps for effective working practices
- The Executive Assistant role in the ‘New Normal Workplace’– How to support and manage your Executive’s priorities in a disruptive business environment
- Communication & Assertiveness Skills. Review of your communication style, how to be more assertive and build a communication channel between you, your Executive & the Team in a hybrid working situation.
- Emotional Intelligence in the Workplace. You will learn the key components of EI to handle difficult situations, discover what makes your interactions with others successful and acquire skills to increase your effectiveness when dealing with others
- Change Management. We now live in an era of constant change with the fast-paced growth of technology in our lives. Understanding the Change Management process and how organisations approach Change is vital for all employees to understand. EAs are working for the Leaders who implement Change and understanding the process can ensure that you are working in alignment with the goals of your Executives. Session includes group work on a Change Management Case Study.
- Develop your Problem Solving & Critical Thinking Skills using Methodology. This session will build your confidence, self-awareness, emotional resilience and develop your problem-solving capabilities. The Participants will work in groups to come up with solutions to problems.
- Executive Assistant Performance Management– you will discover how to continue to build your credibility & professionalism and return to the office with renewed vigour and a Professional Development Plan
Course delivery details
The course is delivered in the Classroom or In House by your qualified Trainer, Rosemary Parr, CIPD Learning & Development Practitioner, CTI Coach, University Lecturer and Founder of Global PA Association & Training Academy
Why choose Global PA Association & Training Academy
90% Client Satisfaction
12 years of developing thousands of EAs & PAs across the world
Specialists in understanding the role of Office Professionals
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Expenses
- Members £375 + VAT
- Non Members £425 + VAT
Continuing Studies
We recommend your progress from this 1 Day Masterclass to the ILM Global PA Business Certificate (EA 7 Key Management Skills Programme) and the ILM Global PA Business Diploma (EA Advanced Business Skills Programme).
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Global PA Association & Training Academy
Global PA Association & Training Academy is a Professional Membership Association & Training Academy for Executive Assistants, Executive PAs, Private PAs, Office Managers, Team Assistants & Junior Managers. Global PA upskill the Office Professional Sector across the World and provide...