The course was presented in a fun, friendly and professional manner. It was a very good refresher of information I already knew but also learnt some new information.

Brilliant. Very informative and made to be fun too.

The course content was very informative and interesting to me. We may all know how to talk to and answer customers. However, it gave me a good opportunity to think about how our...

The course is very useful, and I really enjoy the training. The trainer delivered it in simplest way with good examples.

The style of delivery was very much to my liking with the presenter having a wealth of knowledge and experience on the subject matter. The content was an eye opener with a refre...

The course was excellent and Mike was a great trainer.

I have to admit I was apprehensive about going to this course as I thought it would just be another " box ticking exercise " but I was pleasantly surprised + it was really good....

Course content was really well tailored to Breedon's business. The trainer was really good at engaging people. Everyone, not just me, had a really positive experience.

After almost 35+ years in a sales environment, I felt that I had all of the skills and experience required; however, this training session was on a completely different level, w...

Mike was an extremely engaging presenter and the format worked really well in encouraging team and individual participation. Content was good and perhaps would benefit from some...

The course was excellent & one of the best I have attended. The content was simplistic which made it easy to understand & retain for practice in the working environment. The int...

Anne Marie kept us all engaged. Well presented and came away thinking i need to change my approach when helping the customer.

I enjoyed the course content and the delivery. The course was not too long and allowed time for interaction with other attendees and utilising the ideas of others.

Great facilitator and participation as well as content, thanks very much.

Big Thank you to Anne-Marie for an enjoyable and educational course. Presentation was excellent

I think it was spot on, she made it relevant to the club and gave specific scenarios to us, which was helpful. I just hope the staff have took it on board and will continue to t...

Claire was fantastic. She delivered the course professionally, made it all easy to understand and was fun too. The day flew by. I'd highly recommend Claire and Hamilton Mercer t...

The content was relevant. The delivery was excellent and enjoyable.

I found the training to be very useful, and it highlighted areas that i take for granted which will now make me think more about what i say and how i say it.

Lisa was a great trainer and helped us understand everything that was discussed.

I enjoyed the training session. The delivery was excellent.

I felt the course was delivered well and interactive, being able to work with people in different departments showed a insight to situations and problems they face which i thoug...

I have been to a lot of courses in the years and I do have to say the course presented by Simon was by far the better ones I have attended. Simon was very professional and kept ...

Simon was excellent in his presentation and combined very nice humour with strong understanding of the subject. He broke the ice well and made what would otherwise be a "dry top...

Informative, I’ve actually started to implement what I learned on Sunday. The language section helped through a difficult situation with a patient, I’m thankful for the course.