Enjoyed the small group and informal style. I really feel I got a lot out of the day. Thanks!

It was an eye opener on how you can lead a conversation unconsciously and achieve a higher understanding with the people you’re having a conversation with.

I have learnt new ways of speaking and interacting with people. This will be helpful to me to improve my behaviour within my business.

Really well presented. Great rapport between presenter and trainee’s. Pre-course assessment is a great idea and reviewed. Useful in day-to-day work

Very helpful. Diana provided us with great tools to use in different situations moving forward. Good job Diana!

Delivery style was very steady, informative and encouraged interaction. A good mix of attendees.

I found it very helpful and was tailored specifically to my needs. I preferred a small group like today rather than a large group. The trainer was very good at delivering the co...

A well-structured course that addressed everyone’s individual goals to improve communication in the workplace.

From the moment you walk in the class Simon put me at ease. He teaches with a very friendly yet humorous manner. Not once did I look at the clock. I feel that I have got quite a...

I found the training session very useful. It helped me see the different ways of communicating with others depending on the circumstance. Also looking at situations in different...

The course was well organised and clearly set out. I really enjoyed everything discussed and covered by Susan today.

This has really been of a benefit to me, I will now be able to apply the lessons learned today to my everyday role.

The style of communication/learning was excellent. I have learnt many new ways of approaching and dealing with colleagues and patients. I highly recommend this course.

The course is very helpful and it really opened me to various styles of communicating. It taught me what I have been doing wrong and the ways that I can correct it.

Susan Hilliard was a great trainer, she really made me realise that having great communicating skills really matters. I found this training session really helpful.

I found the course contained every aspect of communication skills needed. The delivery was good and enjoyable and I liked the fact that it was a small class.

I found the course really good. It made me realise the important things about how I approach problems and listen. Also the trainer was great and really helpful.

I enjoyed the fact that Susan was very encouraging for people to ask questions and prompted discussions. It was interesting to hear other peoples points of view.

Clear, concise and informative. Very Enjoyable

Found it very enlightening and informative