Essential Communication Skills – Classroom or Live Virtual ClassroomHamilton Mercer
Essential Communication Skills – Classroom or Live Virtual Classroom
All available course dates
Effective Communication Skills – Classroom or Live Virtual Classroom
Learn to be a better communicator with Hamilton Mercer’s Effective Communication Skills Training Course. Communicating successfully with others can help you express yourself clearly, understand different viewpoints, manage disputes and build valuable relationships.
The course addresses common communication issues arising at work and socially. You’ll also learn practical skills to improve your verbal and non-verbal communication, resolve conflicts and make a great first impression.
Suitability - Who should attend?
Hamilton Mercer’s Effective Communication Skills Training Course is suitable for anyone looking to boost their verbal and non-verbal communication skills and grow their confidence.
Training Course Content
- Confident Verbal and Non-Verbal Communication
- Positive Body Language and Phrases
- Building Trust and Making People Comfortable
- Using Your Voice to Communicate Better
- Making a Strong First Impression
- Learning to Listen, Question and Summarise
- Showing Empathy and Interest
- Managing Conflicts
- Building Rapport and Influencing People
- Understanding Communication Breakdowns
- Learning About Others’ Expectations and Perceptions
- Understanding People’s Body Language
- How to interpret verbal and non-verbal communication
- Learn to build trust
- Find out how to communicate with your voice and gestures
- Discover how to become a good listener
- Learn how to guide a conversation to a positive outcome
- Understand the effects of poor communication
- Learn how to deal with conflicts
- Understand other people’s expectations
Why choose Hamilton Mercer
UK's leading provider of Customer Service and Personal Development learning
Over 100,000 learners trained
Formed in 2007
The cost for the 1 Day Live Virtual Classroom course is £179 + VAT per learner.
The cost for the 1 Day Classroom course is £275 + VAT per learner.
Multiple booking discounts are available along with discount for charities.
Tailored On-site Training
Hamilton Mercer can also deliver this course at your premises, we will tailor the content to meet your organisation’s needs. Please get in touch for a quote.
We’re a leading UK provider of Customer Service Training and Personal Development Courses. We have a passion for inspiring excellence through learning, and a reputation for delivering measurable results. We offer live virtual courses in 90min and 3 hour formats...
Average rating 4.8Based on 64 reviews
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