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4.9 (1944 Reviews)

Hamilton Mercer

In London (+ 4 locations)
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About

Hamilton Mercer

We’re a leading UK provider of Customer Service Training and Personal Development Courses. We have a passion for inspiring excellence through learning, and a reputation for delivering measurable results.

We offer CPD Accredited courses at your offices - worldwide or scheduled courses at our Covent Garden, London training centre.

The Hamilton Mercer method works for the likes of Panasonic, Royal Opera House, Barnardo’s, Chanel, Houses of Parliament, small and medium-sized organisations, and individuals looking to uplift their capabilities and boost their performance.

Show all courses with Hamilton Mercer

Quick stats

UK's leading provider of Customer Service and Personal Development learning

Over 250,000 learners trained

Founded in 2007

Courses

Professional Training
Communication Skills Length Price Location Reviews
Essential Communication Skills – Classroom or Live Virtual Classroom 7 hours From 395 GBP Multiple (2)
4.8 (144)
Functional Skills
Personal Development
Essential Assertiveness Skills – Classroom or Live Virtual Classroom 7 hours From 395 GBP Multiple (2)
4.8 (110)
Essential Time Management Skills – Classroom or Live Virtual Classroom 7 hours From 395 GBP Multiple (2)
4.8 (156)
Human Resources
Performance Management
Creating a Culture of Service Excellence – Classroom or Live Virtual Classroom Multiple (2)
4.9 (12)
IT & Computer Skills
IT Support
Exceptional Service Skills for Technical People/Support – Classroom or Live Virtual Classroom 7 hours From 395 GBP Multiple (2)
4.9 (112)
Leadership & Management
Leadership
Effective Delegation Skills – Classroom or Live Virtual Classroom 7 hours From 395 GBP Multiple (2)
4.8 (17)
Management
Effective Complaint Handling - Classroom or Live Virtual Classroom 7 hours From 395 GBP Multiple (2)
4.9 (115)
Marketing
Email Marketing
Professional Email Writing – Classroom or Live Virtual Classroom 7 hours From 395 GBP Multiple (2)
4.9 (72)
Office Management
Receptionist
Professional Receptionist Skills – Classroom or Live Virtual Classroom 7 hours From 395 GBP Multiple (2)
4.8 (95)
Sales
Customer Service
Consistently Delivering Exceptional Customer Service – Classroom or Live Virtual Classroom 7 hours From 395 GBP Multiple (2)
4.9 (650)
Dealing with Challenging People / Situations – Classroom or Live Virtual Classroom 7 hours From 395 GBP Multiple (2)
4.9 (311)
Telephone Skills – Classroom or Live Virtual Classroom From 395 GBP Multiple (2)
4.9 (90)
  • = Top 10 Course

Why choose Hamilton Mercer

Hamilton Mercer is proud to be a member of the CPD Standards Office and have passed the rigorous assessment process for our training activities to become an accredited CPD provider.

This accreditation sets us apart as a trusted provider of CPD-accredited training and enables us to issue formal CPD certificates post-training courses, ensuring learners can achieve mandatory and reflective CPD requirements.

Hamilton Mercer is also proud to receive 5-star Google Reviews consistently.

Awards & Accreditations

CPD Accredited Courses

Accredited

Multiple Top 10 Placements

findcourses.co.uk

Reviews

Average rating 4.9

Based on 1944 reviews.
Reviews are published according to our review policy.
Write a review!
Roman C.
5/5
27 Sep 2024
Great material and course

I would recommend this course as I see it as very useful for what I do in my company.

Inntel, M&E Consultant
5/5
09 Sep 2024
Really helpful

The training was really useful as you always get the old sayings that we discussed and I've never really understood what they actually mean, so having this was really helpful. H...

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Inntel, M&E Consultant
5/5
09 Sep 2024
Relates to many situations

I found this training useful because it relates to many situations in work & general life and the environment/teaching style worked well for me.

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Contact

Hamilton Mercer

20 Mercer Street
WC2H 9HD London

Phone no: +44 20 8445 9625
www.hamiltonmercer.co.uk


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