merger merger

Welcome to your new course portal!

On October 15th, hotcourses.com moved to findcourses.co.uk - which means you can now find all your favourite courses right here. Don't worry - you can still do all the things that you could do before.

All you need to do is search.

Show findcourses.co.uk as: Mobile

Hamilton Mercer

We’re a leading UK provider of Customer Service Training and Personal Development Courses. We have a passion for inspiring excellence through learning, and a reputation for delivering measurable results.

We offer live virtual courses in 90min and 3 hour formats along with tailored training and scheduled at our London Birmingham and Manchester training centres.

The Hamilton Mercer method works for the likes of Panasonic, Royal Opera House, Barnardo’s, Chanel, Houses of Parliament, small and medium-sized organisations, and individuals looking to uplift their capabilities and boost their performance.

Show all courses with Hamilton Mercer

Quick stats

UK's leading provider of Customer Service and Personal Development learning

Over 100,000 learners trained

Formed in 2007

Courses

Professional Training
Business & Management
Conflict Management Length Price Location Reviews
Dealing with Difficult Situations – Classroom or Live Virtual Classroom From 167 GBP Multiple (2)
4.8 (90)
Communications & Media
Communication Skills
Essential Communication Skills – Classroom or Live Virtual Classroom From 127 GBP Multiple (2)
4.8 (61)
Functional Skills
Business Skills
Essential Assertiveness Skills – Classroom or Live Virtual Classroom From 127 GBP Multiple (2)
4.7 (46)
Office Management
Secretary Training
Professional Receptionist Skills – Classroom or Live Virtual Classroom From 127 GBP Multiple (4)
4.8 (84)
Personal Development
Time Management
Essential Time Management Skills – Classroom or Live Virtual Classroom From 127 GBP Multiple (2)
4.7 (70)
Sales
Customer Service
Consistently Delivering Exceptional Customer Service – Classroom or Live Virtual Classroom From 167 GBP Multiple (4)
4.8 (119)
Exceptional Service Skills for Technical People/Support – Classroom or Live Virtual Classroom From 167 GBP Multiple (2)
4.8 (48)
Telephone Skills – Classroom or Live Virtual Classroom From 127 GBP Multiple (2)
4.9 (57)

View all

Why choose Hamilton Mercer

  • A leading authority - It’s our company vision to be leading experts in our field. We’ll constantly update our knowledge and methods to deliver best-practice training.
  • Your success is our success - We continually remind ourselves that our long-term success depends on customer satisfaction. We want your repeat business and recommendations – and we’ll go the extra mile to get them.
  • Full commitment - We want our training to be 100 per cent effective (it’s job satisfaction for us, and a great result for you). That’s why we pledge to fully support all clients: before training, to help tailor courses to suit their needs; and after training, providing tools and support to help reinforce learning.

Reviews

Average rating 4.8

Based on 575 reviews

Public Health England, Data Manager
(5)
It was excellent training - I learnt a lot. I think other department should also participate this training.
Public Health England, Helpdesk Operations Manager
(5)
Such a brilliant course that I believe will benefit everyone. It is a useful life skill.
Public Health England, Data Liason Officer
(5)
Really great session - informative and well delivered!

Request Information

Fill out your details to get in touch with Hamilton Mercer and find out more about their courses.

  Contact the provider

  Get more information

  Register your interest

Contact

Hamilton Mercer

20 Mercer Street
WC2H 9HD London

 Show phone number
www.hamiltonmercer.co.uk


Request Information

To request information from Hamilton Mercer, please fill out the following details:

Reviews
Institute rating
(4.8)
Based on 575 reviews
U.K. L&D Report: 2019 - Benchmark Your Workplace Learning Strategy

Are you curious about the L&D strategies of some of the U.K.'s top companies?

Find out what they're up to in findcourses.co.uk's second annual U.K. L&D Report!

uk-ld-report-2019

Learn more