We’re a leading UK provider of Customer Service Training and Personal Development Courses. We have a passion for inspiring excellence through learning, and a reputation for delivering measurable results.
We offer live virtual courses in 90min and 3 hour formats along with tailored training and scheduled at our London Birmingham and Manchester training centres.
The Hamilton Mercer method works for the likes of Panasonic, Royal Opera House, Barnardo’s, Chanel, Houses of Parliament, small and medium-sized organisations, and individuals looking to uplift their capabilities and boost their performance.
UK's leading provider of Customer Service and Personal Development learning
Over 100,000 learners trained
Formed in 2007
Why choose Hamilton Mercer
- A leading authority - It’s our company vision to be leading experts in our field. We’ll constantly update our knowledge and methods to deliver best-practice training.
- Your success is our success - We continually remind ourselves that our long-term success depends on customer satisfaction. We want your repeat business and recommendations – and we’ll go the extra mile to get them.
- Full commitment - We want our training to be 100 per cent effective (it’s job satisfaction for us, and a great result for you). That’s why we pledge to fully support all clients: before training, to help tailor courses to suit their needs; and after training, providing tools and support to help reinforce learning.
Average rating 4.8
The course content was both Informative and interesting. Delivered by Jon in a dynamic and at times amusing style. I shall certainly take away from my time useful information an...
I found the course very interesting which highlighted areas I could improve on in my day to day in my personal and work life. The delivery of the course by John was fantastic, h...
Anne-Marie was fantastic, she delivered the course in a way which kept me interested and engaged throughout.