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ILM Level 3 Award in Leadership and Management

Hemsley Fraser
Course summary
9 hours
1,300 GBP excl. VAT
Full time
Professional Training
Next available date: 16/11/2020 - Online courses
Course Dates
Online courses
1,300 GBP

ILM Level 3 Award in Leadership and Management

ILM Level 3 Award in Leadership and Management

This intensive and practical course provides supervisors and line managers with a recognised qualification whilst sharing insight and learning on the fundamentals of management and the core skills required for the new manager.

Awarded by ILM, the Level 3 Award in Leadership and Management can generate significant payback for employers and individual managers in terms of improving quality, efficiency and effectiveness in your workplace. The course provides a toolkit of techniques to apply upon return to the workplace, and you will leave with a personal action plan to support you on your journey to becoming a great manager.

Suitability - Who should attend?

Suitable for supervisors, team leaders and line managers who are new or fairly new to the role or who have had no previous training in people management. It is also suitable for those who are looking to be promoted into a management position.


In order to get the most useful learning from your time on this course, there are a few tasks we would like to ask you to complete prior to attendance.

During the course we will look at the different roles that people take on within teams. In preparation for this, we would like to ask you to complete an online questionnaire. This questionnaire is brief and should take you no more than approximately 20 minutes. You will be emailed a link to the questionnaire.

When you have completed the questionnaire, your results will be forwarded to the trainer who will give you an opportunity to discuss them during the course.

Identify a current or past conflict scenario that has happened within the workplace, this is to help you with the Conflict Handling module. The conflict does not have to have been with you and someone else - it can be, but doesn‘t have to be. Please make notes on what happened, and be prepared to share this scenario in a small group.

Thank you for spending time in preparation and we hope you find the course beneficial.

Training Course Content

By the end of this course you will be able to:

  • Describe the role of the leader and identify your own leadership style
  • Create opportunities to develop and maintain credibility and trust within your team
  • State the qualities of a successful team
  • Identify the various roles within your team and identify ways in which you can develop a balance of skills
  • Use established communication techniques to develop and build productive relationships within your team
  • Confidently tackle common performance issues and deal effectively with conflict that may arise within the team


The cost of this course is £1300 + VAT per participant

Provider: Hemsley Fraser

Hemsley Fraser

Hemsley Fraser – Be Ready For Tomorrow

Hemsley Fraser create, deliver and execute learning experiences to drive higher levels of engagement. From our roots as a UK training company, we’ve empowered talent for three decades, evolving our business into a global, award-winning provider. Experts in our field,...

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Contact information for Hemsley Fraser

Hemsley Fraser

74-94 Fore Street, Saltash
PL12 6JW Plymouth

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