Just in Time Training for Frontline Supervisors and Managers: Making the Case

Just in Time Training for Frontline Supervisors and Managers: Making the Case

One of my favorite quotes on this topic comes from Zig Ziglar: “The only thing worse than training employees and losing them is not training them and keeping them.” The transition from employee to manager is one of the most challenging: new roles and responsibilities, new ways of looking at organizations, and new ways of relating to all others around them. Most new supervisors and managers will tell you later in their careers that they floundered, avoided conflict, weren’t firm enough when they should have been, and came on too strong to compensate - in other words, trial and error. And yet, most organizations spend more on leadership training at the end of a person’s career than investing in their early promotions. Does it really make good business sense to give less training to those who need it early while giving more to those who need it less, later in their careers?

This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs.

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