Course description
Find out what gets in the way of you being an effective communicator on our two-day communication skills training course.
You will learn a variety of tools and techniques to help you improve your communication skills.
This effective communications skills training course is for anyone who is required to demonstrate a good level of communication skills in their day-to-day work.
It’s a practical, fun-filled two days, packed with exercises, games, discussion, and lots of practice.
Upcoming start dates
Outcome / Qualification etc.
This Course Helps You With
- Listening and Responding
- Managing Conversations Effectively
- Communicating Remotely
- Building Confidence
- Body Language and Non-Verbal Cues
- Communicating Harmoniously
- Options in Difficult Situations
Training Course Content
Day One
- How Communication Works
- Your Default Style
- Voice and Words
- Body Language
- The Background Story
- Assumptions
- Eye Contact
- The Environment
- Remote Communication
Day Two
- Miscommunication is the Norm
- Timing
- Difficult Situations
- Handling Difficult Styles
- Working to Strengths
- Practise, Practise, Practise
Course delivery details
Communication Skills Training - In-House - Tailored to Your Needs
Impact Factory delivers Tailored Communication Skills Training in any format needed to get the job done.
Face to Face
This can be:
- At your Premises
- At Impact Factory's Studios
- A Third-party Venue
Fully Remote Training
We run very successful remote, tailored training for many of our clients around the world.
Hybrid Training
This can be a combination of face-to-face for a kick-off event followed by remote modules of the most effective size and time scale.
There is even the availability at our studios of a true hybrid experience.
Some delegates are in the training room in person, and some attend remotely via Zoom but everyone appears in their own box on the Zoom screen.
New technology provided by a Neat Bar system combined with the new zoom rooms feature eliminates all previous sound and visual issues.
A demonstration of this setup is available on request.
Why choose Impact Factory
Founded in 1991
21 Specialised Trainers
5-Star Google and Feefo Reviews
Case Studies
Reviews
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10 out of 10. I had a great couple of days on the Communications Course with Dom and Naina. I found it really insightful and have since been putting the course content into prac...