Professional Training
4.1 (10 Reviews)

Dealing With Difficult People

Length
3 hours of
Price
299 GBP 249 GBP
Next course start
17 October, 2024 See details
Course delivery
Virtual Classroom
Length
3 hours of
Price
299 GBP 249 GBP
Next course start
17 October, 2024 See details
Course delivery
Virtual Classroom
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Dealing With Difficult People

This half-day seminar is designed to help you deal with the difficult people in your working life – the people, particularly colleagues, who can be a minor irritant or make your working day a misery.

By the end of the course you will have:

  • Considered why people are difficult
  • Acquired hints and tips on how to deal with the dominators, the manipulators, the negatives and the obstacles
  • Analysed the attributes needed for dealing with difficult people and acquired some damage limitation strategies
  • Practised good questioning and listening techniques
  • Developed a plan to cope with your own difficult people

Upcoming start dates

1 start date available

17 October, 2024

  • Virtual Classroom
  • Online
  • English

Suitability - Who should attend?

Benefits of attending

  • Consider why people are difficult
  • Acquire hints and tips on how to deal with the dominators, the manipulators, the negatives and the obstacles
  • Analyse the attributes needed for dealing with difficult people and acquired some damage limitation strategies
  • Practise good questioning and listening techniques
  • Develop a plan to cope with your own difficult people

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Reviews by course attendees

Average rating 4.1

Based on 10 reviews.
Reviews are published according to our review policy.
Write a review!
1/5
Lisa K
20 Oct 2022

Geoff is a good presenter. I now know how to behave better in some situations, both privately and professionally. It takes practice, but geoff has shown us the way. It was excit...

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4/5
Maria Giulia A
20 Oct 2022

All interesting

3/5
Mariangela C
20 Oct 2022

Amazing, nice to follow and good speaker to follow

International Professional & Industry Academy
10-12 Rivington Street
EC2A 3DU London

About IPI Academy

International Professional & Industry Academy (IPI) is an international leading professional training organisation based in London. Our training solutions provide a return on your investment with measurable results, and are delivered by experienced professionals and managed with exceptional care and...

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