Course description
Change Management
The most comprehensive online change management course available today, this course teaches the skills, tips, techniques, and tools you need to be successful in your change management effort. It doesn’t matter what change methodology that your organization uses, the course teaches you the skills you need to execute it well. With 7 lessons, 28 exercises, 84 activities, and nearly 12 hours of video content, you’ll walk out feeling confident no matter what change initiatives you embark on.
Do you work at this organisation and want to update this page?
Is there out-of-date information about your organisation or courses published here? Fill out this form to get in touch with us.
Upcoming start dates
Suitability - Who should attend?
This course is for organizations of any size facing small or large-scale changes. Most change managers don’t receive formal training on how to do change – much less get it to be successful. Whether you’ve been asked to take on change as part of your other responsibilities or you’re a certified change professional, you’ll get the tools you need to be successful with change and make it stick.
Outcome / Qualification etc.
Learning Objectives
This course will walk you start to finish through the change process, from initiating the change to getting the change to stick once it’s implemented in your organization.
Throughout this course, you’ll learn:
- How to set a clear path from your organization’s current state to your vision of its future after the change
- The role of tools like visualizations and personas to support your change
- How to create communication strategies and communications that are effective
- How to address conflict, create buy-in, and motivate everyone to move forward
- How to manage stakeholder expectations and the project
Training Course Content
Lesson 1: Defining the Change
- Changing Attitudes
- Metrics and Indicators
Lesson 2: Project and Program Management
- Size and Iterations
- Requirements Gathering
- Personas and Other Tools
- Visuals
- Project Control
Lesson 3: Motivating Adoption
- Differences
- Motivation
- Barriers
- Trust
- Change
- Purpose
- Learning
- Governance
- Wicked Problems
Lesson 4: Communication Strategy
- Fundamentals
- Plan
- Channels
- Clarity-Key Messaging
- Advanced
Lesson 5: Communication Skills
- The Basics
- Story
- Skills
Lesson 6: Stakeholder Management
- Building the Team
- Building Community
- Conflict
- Buy-in
- Transparency
Lesson 7: Organizational Change and Digital Transformation
- Culture
- Systems Thinking
- Safety
- Dialogue
- Lifecycle
Expenses
Program Fees
- Two Levels of Pricing: New Students ($2,295)
- Past Grads: ($1,595).
- Government/Military and Non-Profit Rate - US$1995.00