Course description
Listening Skills
Everyone likes to think they are a good listener. The fact is, however, that most people ‘hear’, but do not ‘listen’. By understanding what is meant by ‘listening’, the learner will be motivated to develop their skills in this area, in order to develop and improve their all-round communication skills.
Upcoming start dates
1 start date available
Outcome / Qualification etc.
Awarding Body: Learning Nexus
Our qualifications are Regulated Qualifications issued by the leading Awarding Organisations that are recognised throughout the UK.
The certificate successful learners receive on completion of a Regulated Qualification will contain the logo of the Awarding Organisation, and the relevant UK Regulator (Ofqual) along with the full qualification title and qualification number.
Learning Objectives:
- Recognise, and be committed to, the importance of listening skills as a critical factor in improving personal communication and people management
- List and describe the benefits of good listening for employers, managers, and staff
- Describe the communication process model
- Relate to the human communication process when considering why a communication has proved ineffective
Expenses
Course price: £17.99 (Inc VAT)
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