Course description
A performance management system helps HR managers establish clear performance expectations through which employees can easily understand what is expected of their job. It allows managers to reinforce their employees, individual accountability to meet their goals and evaluate their own performance.
Design and implementation of performance measurement and management systems are especially risky and complex processes that have to be well managed in order to ensure the proper integration into the companies structures and processes.
In the course, you will engage with some HR theories and then see how they translate into every day working life.
At the end of the course, you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the workplace, and to lead and make decisions on a day to day basis
Upcoming start dates
Upcoming start dates
Suitability - Who should attend?
This Designing & Implementing a Performance Management System Course ideal for:
- Human Resources professionals and other employees who are responsible for the design and implementation of performance management systems
- Managers and supervisors, present and aspiring, who want to manage employees in a way that is geared to better results.
Outcome / Qualification etc.
By the end of Designing & Implementing a Performance Management System Course you will be able to :
- List the phases of performance management cycle and describe the role of HR in each phase.
- Distinguish between different types and components of performance management systems.
- Design and develop a comprehensive performance management system.
- Organize and plan a successful implementation of a performance management system.
- Identify business requirements for performance management operating systems.
- Develop mandatory coaching and training sessions for managers and employees.
Training Course Content
Day 1
The Role of Human Resources in Performance Management
- Definition and Purpose ofPerformance Management
- The Performance Management Cycle
- Role of HR in Different Phases
- Strategic and Administrative Role
- Tangible and In-Tangible Responsibilities
Day 2
An Overview of Performance Management Systems
- Types of Performance Management Systems
- Graphic Rating Scales
- Behaviorally Anchored Rating Scales
- Management By Objectives
- Competency-Based
- 360-Degree Feedback
- Advantages and Disadvantages
- Components and Building Blocks
- Trends in Organizations
- Uses and Applications of Performance Management Systems
Day 3
Designing a Performance Management System
- System Prerequisites
- Developing Tangibles
- Objectives
- Key Performance Indicators
- Targets
- Defining Intangibles
- Competencies
- Values
- Behavioral Indicators
- Determining Weights and Percentage Score Ranges
- Developing Performance Appraisal Templates
Day 4
Ensuring a Successful Implementation
- Pilot Implementation
- Potential Pitfalls and Improvements
- Marketing and Introducing the System Internally
- System Support and Evaluation
- Performance Management Operating Systems
- Drafting Business Requirements
Day 5
Coaching Managers and Employees
- Coaching Managers on Developing Objectives
- Structure of a Coaching Session
- Structure of Appraisal Meetings
- Build the personal case for coaching.
- Establish some firm expectations.
- Teach coaching skills and put them to practice.
- Give a manager a coach.
- Reward the best coaches with the best jobs.
- Essential Coaching Skills / Qualities
- Differences Between Training and Coaching
- Coaching Styles Questionnaire
- Questioning Skills
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London Premier Centre
London Premier Centre is a UK leading training provider based in London and specialises in international short courses. Our inspiring, comprehensive portfolio of more than 400 professional development courses and seminars covers a wide range of professions from Administration, Leadership,...