Course description
Continuous performance management allows managers to see when employees go above and beyond. It helps them track progress against goals and personal development and make informed decisions about additional compensation, such as pay-rises or bonuses. Meaningful reward systems are immensely important for employee happiness.
Managing people and their performance requires specialist skills and attitudes that many leaders, managers, and supervisors struggle with these issues. This exciting and very practical Anderson training course will provide the opportunity to develop your people management skills in a safe, fun, and informative learning environment.
Managing Employee Performance, Behaviour and Attitudes Training course for any supervisor, manager or leader who needs to manage employee performance, behaviour and attitudes.
Upcoming start dates
Upcoming start dates
Suitability - Who should attend?
Managing Employee Performance, Behaviour and Attitudes Training Course is ideal for :
- All Leaders and Managers
- All HR and Learning and Development professionals
- Engineers, Project Managers, Technical Leads and Financial Professionals transiting into a people management or leadership role
- Those who are new to managing people and are looking for an insight into human behaviour
- Anyone recently promoted into a people management or leadership role
Outcome / Qualification etc.
At the end of this Managing Employee Performance, Behaviour and Attitudes Training, the participants will be able to:
- Understand the human behavior nd how the attitude affects behavior and motivation
- Manage employee performance
- Learn how to be more effective as a manager or supervisor
- Identify & list the key competencies of Emotional Intelligence
- Illustrate examples of performance decline and the appropriate interventions
- Differentiate between talent management & succession planning
- Develop a clearer picture of their attitudes and behavior, and t
- Improve their skills in practical performance management – such as appraisal, discipline and grievance
- Formulate a business case for appropriate performance appraisal
- Evaluate the basics of group dynamics
Training Course Content
Day 1
Performance and the Individual:
- Psychological profiles - Understanding human psychology
- How competency frameworks support performance management
- Human behavior survey
- Understanding yourself
- The Johari window
- How are attitudes formed?
- Your personality style explored
- Emotional Intelligence (EI)
Day 2
Performance Improvement Planning (PIP)
- Introduction to PIP
- Understanding performance decline
- Factors affecting work performance
- Work performance interviewing
- Communication skills for performance improvement
- Managing good performance – behavioural reinforcement theory
Day 3
Driving Performance through Talent Management
- Talent management – explored
- Employee Resourcing in Context
- Introducing basics of manpower planning
- Flexibility and introducing the ‘flexible firm’
- Differentiating succession management & talent management
- Nationalisation & Talent Management
Day 4
How to make a Performance Appraisal System Work
- The principles of effective performance appraisal
- Why performance appraisal matters
- Performance management in a multi-cultural setting
- Common reasons for failure and mistakes made
- How to deal with common mistakes and minimise failure
- How to structure an appraisal meeting - a step-by-step outline
Day 5
Understanding Others
- Behaviour styles – passive, aggressive, passive-aggressive & assertive
- Giving feedback with Emotional Intelligence (EI)
- Providing appropriate career-path planning - supporting development
- The psychology of the group
- An introduction to group dynamics
- Personal Action Planning
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London Premier Centre
London Premier Centre is a UK leading training provider based in London and specialises in international short courses. Our inspiring, comprehensive portfolio of more than 400 professional development courses and seminars covers a wide range of professions from Administration, Leadership,...