Course description
Measuring Purchasing performance is essential for effective management and continuous improvement of the purchasing function. Purchasing evaluation provides vital feedback to the purchasing department as well as top management for assessing the effectiveness of an organization’s purchasing strategies and decision-making processes. Overall performance of an organization is strongly affected by how well the purchasing function can contribute to the firm’s strategies and goals.
Measuring purchasing performance is important, as the purchasing department plays an increasingly important role in the supply chain during an economic downturn.
Upcoming start dates
Upcoming start dates
Suitability - Who should attend?
ThisMeasuring Purchasing Performance Course ideal for:
- Managers and support staff working within a procurement function where supplier selection, supplier management and process control add value to operational performance.
- All procurement teams involved maintaining effective relationships with internal users and suppliers.
Outcome / Qualification etc.
By the end of the Measuring Purchasing Performance Programme participants will be in a position to add value to the organisation by being able to:
- Prioritise the aspects of the procurement function that should be measured
- Explain the ‘five rights’ of procurement
- Understand the importance of the delivery of procurement activities of the right quality, on time, and to budget and why these facets of the procurement function need to be measured
- Measure quality delivered from the procurement function using both objective and subjective data
- Explain the importance of on-time delivery
- State why the right cost base needs to be attained from the suppliers by the procurement operation
- Recognise why stakeholder satisfaction is critical and needs to be measured
- List the core elements of the risk cycle and identify how each is measured
- Outline the important aspects of measurement in personnel and team management
Training Course Content
Day 1
Measuring Purchasing Performance
- The importance to procurement in internal customer relationships
- Hidden costs of poor relationships
- New types of relationship models in the commercial work
- The importance of ‘Selling the function’
Day 2
How the Procurement Operation Adds Value to the Organisation
- Understanding the organisations’ strategies and how they develop competitive advantage
- The link between corporate goals and procurement strategies
- How procurement supports the achievement of the organisations corporate goals
Day 3
Understanding and Managing Purchasing’ Key Stakeholders
- Identifying the key stakeholders
- Evaluating their view of procurement
- Setting goals that turn internal customers on
- Managing difficult stakeholders
Day 4
Developing Key Performance Indicators and Service Levels
- Negotiating achievable service levels
- Developing balanced scorecards
- Targets versus balanced scorecards
Day 5
Some Current Best Practice Methods for Measurement of Performance
- Price and cost performance
- Supply base management
- Supplier performance
- Category management
- Transaction cost measurement
- Process measurement
- Determining the procurement footprint
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London Premier Centre
London Premier Centre is a UK leading training provider based in London and specialises in international short courses. Our inspiring, comprehensive portfolio of more than 400 professional development courses and seminars covers a wide range of professions from Administration, Leadership,...