Managing Remote or Flexible Workers - CPD Certified (In-house)
Managing Remote or Flexible Workers (In-house)
The cost case for flexible working is easy to convey, savings on building costs, transport etc. – we do not want managers and staff to feel that these are the only drivers.
Flexible working has huge benefits for staff, but these can be hampered by manager’s views and corporate policy/procedures. It is for managers to remove these barriers. Some are attitudinal, some are procedural – all are under managerial control.
For staff, the issues of an overlaid home/work environment can be new and daunting. Hidden issues need to be brought out and discussed, shared and understood through facilitated sessions. When will I work? How will I be measured? Will it affect progression?
Upcoming start dates
Suitability - Who should attend?
People at all levels with specific responsibility for managing those working at home or in a remote location.
Outcome / Qualification etc.
CPD Points: 6
Learning Outcomes
- To be part of a network of ‘flexibility aware’ managers
- Knowledge of how extended teams operate and function
- Understanding of the issues involved in managing flexible workers
- Clarity of vision in resolution of issues
- Comparison with other manager’s situations
- Improved awareness of managing benefits and risks of flexibility
Training Course Content
What is a ‘flexible worker’? – In corporate context and in broader world
What are the most common reasons for flexible arrangements
- And what are the most common pitfalls
- Introducing some Local Government/ International case studies
Simple personality profiling – different people approach ‘flexibility’ differently
- Simple Jungian type grouping
- How do YOU approach work – what is your perspective?
- Group discussions to relate to individual examples
Identification of management styles related to personality
- Didactic, ‘Laid Back’, Detailed, Controlling, Empowering, Creative, Open
- Ramifications for each type of having flexible workers
- How teams work and how processes may need to change
- Group discussions to relate to specific team examples
Purpose / Ethos of flexibility
- What can we gain from flexibility?
- What are the risks at a team and organisational level?
- Working remotely – socialisation, team breakdown, isolation
- Group discussions to relate to specific team examples
Management issues raised by flexibility in corporate context
- Focus on management tasks and workflow design
- Evaluation of flexible workers – corporate approaches
- Types of flexible arrangements in our organisation – choosing the most appropriate
- When to say ‘no’ - practical solutions - problem solving for managers
- Group discussions to relate to specific team examples
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