Course description
Change management
Change is a given in any organisation today. You can choose to lead it, go along with it or ignore it – but the last of these options is not a route to success.
The best approach is to be positive and proactive, whether that’s in a context of organisation-wide strategic-level transformational change, or whether it’s a question of making changes within the areas of the organisation that are within your direct control.
This engaging and interactive workshop will take you on a journey exploring your role in driving and supporting change, the impact of change on the human brain, and the steps needed to bring about successful change.
Delivery: Available as a full-day, half-day, bite-sized programme or webinar. Virtual and in-house delivery options.
Upcoming start dates
Outcome / Qualification etc.
- Understand your role in change
- Be more aware of the need to challenge the status quo
- Know how to maximise the value and power of the ‘aggregation of marginal gains’
- Understand that most people find change challenging when they have limited control over it
- Be aware of the Kübler-Ross change curve and know how to handle your and others’ emotions
- Understand John Kotter’s 8-step change model and relate it to the challenges you face
- Recognise the power of managing your own emotional state and that of other stakeholders
- Boost your confidence in getting buy-in and commitment to your suggestions
Training Course Content
Why change?
- Why change is necessary in today’s environment
- Why challenging the status quo is important
The manager’s / leader’s role in change
- Managing change
- Initiating change
- Consequences of not changing
- ‘Marginal gains’ – the value of continuous improvement
- How managers can encourage their teams to create a culture where change is seen as positive
Barriers to change
- Most people find change challenging when they have limited control over it
- The challenges of ‘top-down’ change
- What neuroscience tells us about change
- Using the Kübler-Ross change curve
- Shock
- Denial
- Frustration
- Depression
- Experiment
- Decision
- Integration
- Knowing how to handle your/others’ emotions
- The ‘raise it >feel it >talk about it >let it go >move on’ model
Using John Kotter’s 8-step model for leading and managing change
- Create urgency
- Form a powerful coalition
- Create a vision for change
- Communicate the vision
- Remove obstacles
- Create quick wins
- Build on the change
- Make it stick
Communicating change
- Being prepared for dealing with the five questions people have about change
- Why is it necessary
- What is it?
- What will it look like when we get there?
- How will we get there?
- What’s my role now, during and at the end?
- Communicating a change message – dos and don’ts
Actions and next steps
- Review
- Personal action planning
- Next steps
Course delivery details
Delivery: Available as a full-day, half-day, bite-sized programme or webinar. Virtual and in-house delivery options.
Reviews
Average rating 4.9
Thought provoking course of how to manage change, covering many aspects from vision, engagement, communincations.
That it is a great way to make sense of the complexities of change management and the tools to use and apply
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Maximum Performance
At Maximum Performance, we are passionate about improving the performance of individuals, teams and organisations. Our extensive portfolio of courses are offered via a range of flexible delivery options - including open courses, in-house training, webinars and virtual classrooms. We...
The course manages to condense the vast subject of change management into a day, and gives practical skills which can be instantly implemented.