Course description
This virtual session focuses on how to manage disciplinary issues effectively.
The emphasis is on the use of a structured approach, with problems identified early and managed positively and proactively. The session builds knowledge and confidence in handling these issues objectively, fairly and appropriately in line with internal policies / procedures, best practice and legal requirements.
This virtual session can be complemented by separate sessions on ‘Workplace investigations’, ‘Managing capability’ and ‘Managing grievances’.
Upcoming start dates
Suitability - Who should attend?
Anyone in an organisation of any sort with responsibility for managing conduct – orwith responsibility for advising managers: HR professionals and line managers.
Outcome / Qualification etc.
- UNDERSTAND THE BENEFITS OF MANAGING CONDUCT PROACTIVELY
- BE ABLE TO MANAGE CONDUCT INFORMALLY WHERE APPROPRIATE
- UNDERSTAND HOW TO TAKE FORMAL DISCIPLINARY ACTION IN LINE WITH POLICIES AND PROCEDURES
- BE CLEAR ON THE MANAGER’S ROLE AND RESPONSIBILITY AT EACH STAGE
- APPRECIATE THE EMPLOYMENT LAW ISSUES INVOLVED
Training Course Content
1. Welcome, agenda, overview
- Objectives and agenda
2. Identifying conduct issues
- Performance issues – conduct v capability
- Setting clear standards and the need for evidence
- Getting to root cause
- Closing the gap
3. Managing conduct
- Purpose and benefits of taking action
- Rules and procedures
4. Informal action
- Taking effective informal action
- 10 key steps
5. Formal disciplinary action
- Ordinary and gross misconduct
- Investigations into allegations of misconduct
- Formal hearings – procedure and outcomes
- Roles and responsibilities
- Right of appeal
6. Employment law
- Unfair dismissal – the test of reasonableness
- Discrimination law
7. Scenarios
- Taking appropriate action
- Challenging situations
8. Action plans and next steps
Course delivery details
This programme can be tailored to particular settings.
This course is offered with two delivery methods:
- Virtual Classroom
- Tailored Group Traing for Groups Up To 12
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Maximum Performance
At Maximum Performance, we are passionate about improving the performance of individuals, teams and organisations. Our extensive portfolio of courses are offered via a range of flexible delivery options - including open courses, in-house training, webinars and virtual classrooms. We...