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Professional Training

Managing Conduct

Maximum Performance, Online (+1 locations)
Length
90 Minutes
Next course start
For tailored group training, contact the provider. (+2 start dates)
Course delivery
In Company, Virtual Classroom
Length
90 Minutes
Next course start
For tailored group training, contact the provider. (+2 start dates)
Course delivery
In Company, Virtual Classroom
Leave your details so the provider can get in touch

Course description

Maximum Performance

This virtual session focuses on how to manage disciplinary issues effectively.

The emphasis is on the use of a structured approach, with problems identified early and managed positively and proactively. The session builds knowledge and confidence in handling these issues objectively, fairly and appropriately in line with internal policies / procedures, best practice and legal requirements.

This virtual session can be complemented by separate sessions on ‘Workplace investigations’, ‘Managing capability’ and ‘Managing grievances’.

Upcoming start dates

Choose between 2 start dates

For tailored group training, contact the provider.

  • In Company
  • United Kingdom
  • English

To register your interest in this course, please contact the provider.

  • Virtual Classroom
  • Online
  • English

Suitability - Who should attend?

Anyone in an organisation of any sort with responsibility for managing conduct – orwith responsibility for advising managers: HR professionals and line managers.

Outcome / Qualification etc.

  • UNDERSTAND THE BENEFITS OF MANAGING CONDUCT PROACTIVELY
  • BE ABLE TO MANAGE CONDUCT INFORMALLY WHERE APPROPRIATE
  • UNDERSTAND HOW TO TAKE FORMAL DISCIPLINARY ACTION IN LINE WITH POLICIES AND PROCEDURES
  • BE CLEAR ON THE MANAGER’S ROLE AND RESPONSIBILITY AT EACH STAGE
  • APPRECIATE THE EMPLOYMENT LAW ISSUES INVOLVED

Training Course Content

1. Welcome, agenda, overview

  • Objectives and agenda

2. Identifying conduct issues

  • Performance issues – conduct v capability
  • Setting clear standards and the need for evidence
  • Getting to root cause
  • Closing the gap

3. Managing conduct

  • Purpose and benefits of taking action
  • Rules and procedures

4. Informal action

  • Taking effective informal action
  • 10 key steps

5. Formal disciplinary action

  • Ordinary and gross misconduct
  • Investigations into allegations of misconduct
  • Formal hearings – procedure and outcomes
  • Roles and responsibilities
  • Right of appeal

6. Employment law

  • Unfair dismissal – the test of reasonableness
  • Discrimination law

7. Scenarios

  • Taking appropriate action
  • Challenging situations

8. Action plans and next steps

Course delivery details

This programme can be tailored to particular settings.

This course is offered with two delivery methods:

  • Virtual Classroom
  • Tailored Group Traing for Groups Up To 12

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Maximum Performance
23 The Foresters Burgundy House
AL5 2FB Harpenden Hertfordshire

Maximum Performance

At Maximum Performance, we are passionate about improving the performance of individuals, teams and organisations. Our extensive portfolio of courses are offered via a range of flexible delivery options - including open courses, in-house training, webinars and virtual classrooms. We...

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