Course description
With CQS onsite assessments now actively being carried out by The Law Society, CQS accredited practices need to ensure they not only understand the criteria for file reviews, but also which key elements of the file should form part of the review and why.
Whilst this webinar is specifically aimed at practices who are CQS accredited, or working towards CQS accreditation, it will also benefit practices who are new to undertaking file reviews in their practice.
Expert speaker Tracy Thompson will explain the importance of setting an appropriate criteria for the file review regime, and will provide guidance as to what considerations should be made when setting their criteria. The key components of the file to be reviewed will be covered, along with how the data generated from file reviews can feed into the firm’s overall risk management strategies.
Upcoming start dates
Outcome / Qualification etc.
Training Course Content
Introduction
Obtaining and reviewing the data from file reviews is invaluable in establishing with certainty if files are being managed not only in accordance with the firm’s own policies and procedures, but also to identify if the key requirements of regulation, legislation and of course quality standards such as CQS and Lexcel are being adhered to.
With CQS onsite assessments now actively being carried out by The Law Society, CQS accredited practices need to ensure they not only understand the criteria for file reviews, but also which key elements of the file should form part of the review and why.
Whilst this webinar is specifically aimed at practices who are CQS accredited, or working towards CQS accreditation, it will also benefit practices who are new to undertaking file reviews in their practice.
What You Will Learn
This webinar will cover the following:
- Explain the importance of setting an appropriate criteria for the file review regime
- Provide guidance as to what considerations should be made when setting their criteria
- Provide clarity as to which key components of the file should be reviewed as part of the process
- Consider how practices should be reviewing the data generated from the file reviews and how best this can feed into the firm’s overall risk management strategy
Expenses
MBL Seminars Limited
MBL is a leading learning and development provider for professional service firms. Over the past 18 years, more than 198,000 people across 23,000 different organisations spanning 81 countries, have chosen us to deliver their training. With over 800 expert speakers...