Course description
Feedback is necessary for optimising learning. We all have blind spots. This webinar will show you how to give feedback that helps and coaches (rather than venting frustrations).
Find out why feedback is important and the rules for giving constructive feedback so the messages are heard and taken on board and the other person is not de-motivated.
Presenter Tony Reiss will consider ways to make it a dialogue, a coaching approach for ensuring improved performance next time and tips on delivering difficult messages. Tony has more than 20 years experience working for professional service firms and is currently a tutor at the IE Law School Management Programme so is well-placed to offer guidance on this topic.
Upcoming start dates
Outcome / Qualification etc.
Training Course Content
Introduction
We all have blind spots but feedback is necessary for optimising learning. This webinar will show you how to give feedback that helps and coaches - rather than vent any frustrations.
Find out why feedback is important and the rules for giving constructive feedback so the messages are heard and taken on board and the other person is not de-motivated.
What You Will Learn
This webinar will cover the following:
- Why feedback is important
- An effective process for delivering feedback - Situation, Action, Results etc
- Making it a dialogue
- A coaching approach for ensuring improved performance next time
- How to deliver difficult messages
Expenses
MBL Seminars Limited
MBL is a leading learning and development provider for professional service firms. Over the past 18 years, more than 198,000 people across 23,000 different organisations spanning 81 countries, have chosen us to deliver their training. With over 800 expert speakers...