Course description
The ability to communicate effectively is a vital component in anyone’s toolbox. The course will help you understand what gets in the way of effective communication, how culture impacts communication, how to maximise team collaboration with good communication, and much more.
Upcoming start dates
Suitability - Who should attend?
Is this for you?
This course is most suitable for those who're looking to work for a business in a pivotal role where liaison with other members of staff and team members is essential.
Pre-Requisites
No pre-requisites are required for this course.
Outcome / Qualification etc.
This course will help you learn how to communicate effectively and efficiently with your colleagues and team members.
Benefits
- Flexible, self-paced learning
- Hints and tips to help solve real-world communication issues on the job
- The opportunity to gain an industry-recognised Pitman Training Certificate
What You’ll Learn
- Communicating with confidence
- Communicating effectively with customers
- Making an impact with non-verbal communication
- Communicating effectively
- How culture impacts communication
- Encouraging team communication and collaboration
- Facing virtual team challenges
Training Course Content
- Communicating with confidence
- Communicating effectively with customers
- Making an impact with non-verbal communication
- Communicating effectively
- How culture impacts communication
- Encouraging team communication and collaboration
- Facing virtual team challenges
Continuing Studies
After this course, you could progress your learning further in areas such as time management or developing your leadership skills, which could lead to more senior office positions, such as Senior Secretary or Administrator and Office Manager.
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Pitman Training
Pitman Training enable businesses to upskill their people and teams to take advantage of changing technologies and ways of working. This is reflected in our range of digital skills programmes that go far beyond Pitman Training’s traditional strengths in Office...