Thought the day was planned really well; it’s was really engaging

Would be great to have the deck

Most useful topic: Group activities

Most useful topic: Role Play

Most useful topic: Cultural mapping

Most useful topic: Build rapport

Most useful topic: Tips

Upfront reading to clarify terms & definitions & increase time available in the day

Demonstrate a time sensitive Skype meeting when someone cannot easily access Skype

I wasnt sure I would get much from the negotiating section; however putting it into practise I realised I do negotiate with customers on a weekly basis. Excellent advise was giv...

Learned a alot about what i need to do to be a better negotiator.

The course was great as a one day course. To then be able to take it a little further and drive to make it more personal; could be excellent

I usually hate forced activities and role plays but Garret made me feel very comfortable from the start of the session. I think his enthusiasm is liberating and he really engage...

Most useful topic: Wants and needs

Most useful topic: Stages of negotiation

Most useful topic: The Preparation section

Enjoyed the course content and the pace of the day - it could have been a little more tailored to our specific company needs. The temperature in the room made it very diffic...

For me; role plays are always difficult to get 100% engagement. Working on one example situation as a group; having 2 confident people put their hand up to role play and allowin...

Enjoyed the course and I thought Terry led it well. Was quite a lot of material to cover in the one day which isn't a criticism.

none

Most useful topic: everything was relevant

Most useful topic: Preparation

It might be a good idea to changes cases between the classes rather than to suggest the same training situation in all groups. However; it was still a challenge to resolve the c...

Most useful topic: How the behavior color could be useful in helping us negotiate

Alison was a fantastic trainer. She is clearly very knowledgeable about negotiations. She read the group very well; listened to the needs of individuals in the group; and relate...